Melanie Goodman Email & Phone Number

• Led an Employee Resource Group for people with disabilities and allies• Provided training related to disability, accessibility, and assistive technology• Organized fundraising and volunteer events to support the local community

• Managed performance and development of a team of Digital Supply Chain Specialists• Upheld quality standards for digital media assets (video, audio, metadata, captions/subtitles)• Maintained publishing schedule for daily programming and product launches• Collaborated with engineers to build and support quality control tools

• Managed a team of closed captioning specialists• Led quality assurance on multi-year project to caption longform content library• Onboarded new content partners to ensure adherence to technical specifications• Responsible for ingestion and troubleshooting of caption files in a variety of formats

• Edited text and sync of closed caption files for digital streaming

• Provided real-time captioning and video transcription for undergraduate students

• Wrote and edited Advanced Placement and Academic Decathlon curriculum materials• Provided technical support, mentoring, and supervision to writing and editing staff

Bachelor'S Degree, Psychology, Summa Cum Laude

• Psi Chi Chapter Vice President, Phi Beta Kappa, Phi Eta Sigma, Omicron Delta Kappa • Editor: The Octagon (student newspaper) and Sibyl.

Master'S Degree, Thanatology