Melanie Jackson Email and Phone Number

Expansion of responsibilities from role as Faculty Business Manager with oversight for the leadership and management of all administrative and operational functions and systems for both Faculties within Wrexham University.

Member of the Faculty Leadership Team (FLT), with oversight for the leadership and management of the Faculty’s administrative and operational functions and systems, ensuring their continued development and operational excellence. Participated in development and implementation of the Faculty strategy, supporting workforce recruitment and development strategy and collective action towards achieving targets related to student recruitment, retention, and graduate outcomes.Responsible for: - All operational/administrative activity undertaken within the Faculty, Faculty Administration function, associated systems/processes, and Faculty level committees/meetings- Leadership and management of Faculty Administration teams – incl. workload coordination and prioritisation, staffing recruitment, professional development, and succession planning,- Working as the primary interface between the Faculty and the University professional services, articulating and defining the Faculty’s business and operational requirements and working collaboratively to support the effective delivery of Faculty business - Coordinating the operational risk management and business continuity activity for the Faculty, its implementation and ongoing review in liaison with the FLT,- Assisting the Dean of Faculty with the management of the Faculty budget and resources,- Developing and maintaining relationships with key external stakeholders relevant to the Faculty (e.g., Health Education Improvement Wales (HEIW),- Ensuring Faculty adherence to issues of compliance (GDPR, procurement, health and safety etc.),- Chairing the Faculty Health and Safety Committee, and leadership of cross-faculty projects as required- Representing the Faculty internally at University level committees and externally as required.

Responsible for: - Ensuring all quality assurance (QA) regulations and procedures and processes are understood and implemented across the University, providing QA advice to academic teams,- Facilitating and providing secretarial and Officer support to validation/revalidation/collaborative provision approval events. Producing high quality and accurate written reports,- Liaising with PSRBs as required regarding accreditation events and requirements, - Maintaining definitive and accurate records related to the University’s academic provision- Development of QA procedures, regulations, and policies.

Responsible for: - Working as liaison point with the University’s professional services in relation to quality assurance activities,- Coordinating and providing admin support for Faculty quality assurance activities, - Coordinating and liaising with the Faculty’s External Examiners,- Secretarial support for all Faculty level meetings – agenda compilation and minute taking

Working as part of a team of 3, responsible for: - Day to day administration for Faculty’s International partnerships,- Coordination of moderation and approval of assessments,- Preparation, coordination, and secretarial support for Module Assessment Boards for International partners,- Tier 4 student attendance monitoring.

Working as part of a team of four, responsible for: - Quality control inspection and release, - Supplier/manufacturer relationship management, - Writing and maintaining procedural documents, - Data collection,- Contribution to improvement projects and lean review.