Melanie Jensen Email & Phone Number

Hardworking Benefits Coordinator with 11 years of Healthcare experience. Proven skills in helpingcompanies and individuals obtain Medicaid and Medicare benefits. Exceptional relationship-building,problem-solving and planning talents. Seasoned team leader with expertise in benefit options, providersand plans. Well-versed in evaluating competing companies to pick optimal solutions to meet companyand employee needs. Forward-thinking and driven with a hands-on and analytical approach.Organized and dependable candidate successful at managing multiple priorities with a positiveattitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain fulltimeposition that offers professional challenges utilizing interpersonal skills, excellent time managementand problem-solving skills.

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  Patient Benefit Coordinator

  Winslow Indian Health Care Center

  Apr 2011 - Present - Winslow, Arizona, United States

  Verified insurance coverage by telephone and online to guarantee properreimbursement of benefits and estimate patients' financial responsibilities.Patient Benefit CoordinatorScanned, received and sent faxes to insurance applications, co-payassistance information and patient documentation.Answered inbound calls from existing and future policyholders to answerinquiries and discuss insurance options.Used Health-e-Arizona and AHCCCS online to maintain new and existingaccounts.Contacted insurance companies to discuss and resolve unpaid claims andincorrectly paid claims.Determined financial needs by assessing existing coverage and aligning newproducts and services with long-term goals.Created sources for continuous client referrals within community and withbusinesses using extensive networking skills.Displayed consistent, positive attitude towards customers, peers and otherpersonnel, even during high-stress situations.

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  San Juan College

  Liberal Arts And Sciences/Liberal Studies