Melanie Kircher Email & Phone Number

Chicago, IL, US

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois, United States

Chicago, Illinois

Manage off-site catering events from planning to execution including wedding, corporate, Food Truck, and social events in order to provide the Big Star experience outside of the restaurant overseeing staff, product, and supplies. Create staffing schedules with in and out times for specific events and properly staff them. Manage staff during events.

Greater Chicago Area

Greet guests upon arrival and sat or added to wait list. Provide accurate wait times and excellent communication with guests. Answer phones to take reservations, take-out orders and answer any questions. Enter take out orders into POS system and handle payment. Execute organized seating rotations and provide accurate wait times. Communicate with management.

Opened restaurant for service, created shift floor plans, counted safe, and supervised staff opening duties. Authorized discounts and comps for service staff. Utilized Gather software to respond to Leads and turn into Bookings, create customized menus and BEOs. Lead guests on tours of the space and talk through options to best fit guest needs and.

Greater Chicago Area

Assisted in restaurant operations including opening/closing duties and keeping floor accurately staffed. Utilized Gather software to book and organize private events, create customized menus and BEOs. Developed and updated seasonal restaurant menus using Canva. Learned backend of POS system to create and reorganize on-screen buttons. Used SquareSpace to.

Greater Chicago Area

Manage event venue space before, during, and after events. Meet with clients and caterers for a final walk-through to finalize day-of timelines and expectations. Connect with caterers and other vendors to execute smooth day-of event. Supervise vendors in adhering to composting standards and following high standards of cleanliness/efficiency in the space.

Chicago, Illinois

Answered phones to take reservations, answer questions, and uphold exceptional customer service. Provided excellent first impressions for the restaurant by greeting guests upon arrival and before exit. Seated guests and executed smooth, organized seating arrangements while working in a team. Assisted guests when issues arose to provide a pleasant dining.

Greater Chicago Area

Helped market the Sales Leadership Department at DePaul University to undergraduate students through social media, events, and presentations.

United States

Trained new employees and supervised up to 4 others during shifts. Worked independently as well as in a team to get tasks done efficiently. Helped organized products to keep the store in order. Managed customers when conflict occurred. Handled cash at beginning and end of shifts. Assisted in scheduling of employees. Handled bulk deliveries of food and.

Bachelor’S Degree, Business Administration And Management, General

Activities and Societies: DePaul Music Business Organization - VP of TreasuryMinor in Hospitality

Education record

Took a full semester course-load while traveling around the world to ten countries in three and a half months. Gained immense.