Melanie Lapointe Email & Phone Number

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Ontario, Canada

Responsible for originating and renewing mortgages by working directly with clients. Assisting existing clients with refinances and helping to retain clients by working with them at renewal. Help assist with service-related transactions such as ports, assumptions and title transfers.

Toronto, Canada Area

o Build and maintain relationships with brokers on a daily basis in order to assist in the origination of new mortgages.o Execute sales and training strategies to ensure business objectives are met.o Maintain knowledge of products and guidelines.o Provide brokers with proper training by keeping them updated and informed about products and current changes.o Support underwriters with current deals by following up with brokers and helping with any escalations or broker inquiries. o Keeping reporting up to date and updating system as required.o Setting annual goals and targets and working towards achieving them.

Toronto, Canada Area

o Originate and Renew mortgages, by working directly with the clientso Handling all client inquiries regarding maturing accounts.o Responsible for solicitation to retain XMC Clientso Keeping reporting up to date and updating system as required.o Setting annual goals and targets and working towards achieving them.

Toronto, Canada Area

o Support the Mortgage Officers with renewal and new deal processing o Respond to clients’ phone and e-mail inquiries o Order appraisals and follow-up on appraisalso Assist in covering for Mortgage Officers when they are away from the office