Melanie Lapointe Email & Phone Number

Ottawa, Ontario, Canada

1 Nicholas Street, Ottawa, On

• Schedule internal and external meetings for a staff of 25+ using Outlook and GoToMeeting. Schedule stakeholder and multi-client interviews across the country. • Assist with the planning/logistics of public consultation sessions and off-site meetings, including food and beverage, A/V and other conference requirements.• Arrange domestic and international travel and accommodations. Register staff for events, courses and conferences.• Format and assemble large, complex reports… Show more • Schedule internal and external meetings for a staff of 25+ using Outlook and GoToMeeting. Schedule stakeholder and multi-client interviews across the country. • Assist with the planning/logistics of public consultation sessions and off-site meetings, including food and beverage, A/V and other conference requirements.• Arrange domestic and international travel and accommodations. Register staff for events, courses and conferences.• Format and assemble large, complex reports, presentations, training materials, marketing material. Create figures, charts and tables for inclusion in reports and presentations.• Maintain paper and electronic file systems, handle petty cash, company credit card transactions. Order/purchase office supplies. Procure furniture and furnishings for Calgary office. Show less

Lethbridge, Alberta

•Serving as a liaison between candidates (potential employees), clients (employers) and staff (recruiters) in order to coordinate interviews, appointments and meetings between all parties.•Greeting clients and assisting them in resolving a range of administrative problems and inquiries with tact, despite a high volume of calls and walk-ins. Have a reputation of resolving complaints and situation in a calm and timely manner.•Providing administrative services such as operating a… Show more •Serving as a liaison between candidates (potential employees), clients (employers) and staff (recruiters) in order to coordinate interviews, appointments and meetings between all parties.•Greeting clients and assisting them in resolving a range of administrative problems and inquiries with tact, despite a high volume of calls and walk-ins. Have a reputation of resolving complaints and situation in a calm and timely manner.•Providing administrative services such as operating a switchboard, answering and directing incoming calls, providing information, in person, by telephone and by email, about the company and candidate files while maintaining confidentiality, as well as providing support with online registration.•Performing data-entry on a daily basis, creating and updating candidates’ and clients’ electronic files as well as editing documents such as resumes cover letters and candidate summary sheets. •Maintaining and updating the company`s account on several job postings sites. •Dealing with difficult personalities and situations on a daily basis. Show less

Ottawa, Ontario

•Performed data entry while adhering to case-specific protocols in FileMaker and Summation LG Gold databases for federal and individual clients for the purpose of litigation. •Provided Document Management services, which include handling original historical, confidential and secret documents, identifying document relationships and scanning.•Lead a project for a litigation case pertaining to the Litigation Management and Resolution Branch (LMRB) at the Department of Indian and Northern… Show more •Performed data entry while adhering to case-specific protocols in FileMaker and Summation LG Gold databases for federal and individual clients for the purpose of litigation. •Provided Document Management services, which include handling original historical, confidential and secret documents, identifying document relationships and scanning.•Lead a project for a litigation case pertaining to the Litigation Management and Resolution Branch (LMRB) at the Department of Indian and Northern Affairs Canada (INAC), for which I lead from beginning to end, performing document management, data entry and quality control tasks and services, English and in French, liaising with the client on regular basis to discuss case specific protocols and product deliverables, and collaborating with the independent researcher hired by the client to complete a Research Report.•Completed a 27 page report for the client concerning modifications made to the document collection as well as the document and image electronic database for the case. Show less

Région De Ottawa, Canada

•Offered support to TransFair Canada Licensees (clients) who sell Fair Trade Certified products in Canada and dealt with Licensees outside of Canada, communicating with FLO-Cert Germany on a daily basis for technical support of our online database.•Analyzed and processed Flow of Goods Reports, looking at Imports and End of Chain Sales to verify traceability of fair trade products bought and sold (supply chain), checking for any anomalies and contacting Licensees if some are found in order… Show more •Offered support to TransFair Canada Licensees (clients) who sell Fair Trade Certified products in Canada and dealt with Licensees outside of Canada, communicating with FLO-Cert Germany on a daily basis for technical support of our online database.•Analyzed and processed Flow of Goods Reports, looking at Imports and End of Chain Sales to verify traceability of fair trade products bought and sold (supply chain), checking for any anomalies and contacting Licensees if some are found in order to resolve them. •Participated in two on-site inspections of two Canadian Licensees, examining their purchase and sale logs and marketing materials as well as visiting their production and labeling factories to verify compliance to Fair Trade policies and standards. Show less

Gatineau, Quebec

•Gained understanding of current socio-economic issues and development needs in Inuit communities in Canada's North while conducting research as well as participating in an economic development conference (2008 Mining Symposium) in Iqaluit, Nunavut.•Analyzed available research in order to identify research gaps and needs in Inuit specific research and contribute to the establishment of a Research Strategy. •Populated, maintained and updated a citation database organized by topic (42… Show more •Gained understanding of current socio-economic issues and development needs in Inuit communities in Canada's North while conducting research as well as participating in an economic development conference (2008 Mining Symposium) in Iqaluit, Nunavut.•Analyzed available research in order to identify research gaps and needs in Inuit specific research and contribute to the establishment of a Research Strategy. •Populated, maintained and updated a citation database organized by topic (42 folders and sub folders).•Produced over 10 search guides and prepared a power point presentation on the IRS Knowledge Project to present to federal departments and national, provincial and regional Inuit organizations •Acquired knowledge in federal Legal, licensing and privacy (ATIP) requirements while preparing to share published and unpublished documents with outside stakeholders. Show less

Bachelor (Honours) International Development And Globalization, Social Studies, International Politics, International Development

High School Diploma, Visual Arts, 12

Activities and Societies: Jeun'Espoir Jamaique / Musical - Director of Stage Set for the production of Into The Woods / Competitive.