Melanie L. Email & Phone Number

I love to dig into big data to surface the answers to the questions that matter. Identifying and understanding the problem and delivering the insights and recommendations to achieve the desired solution or outcome utilising:| Highly developed data management, architecture and analysis skills | Ability to analyse, interpret, synthesise and present insights and trends to executive leadership| Experience handling large data sets and producing actionable insights aligned to key business objectives and NPS/performance metrics| End to end delivery experience on large and small scale projects| A certified Agile coach and facilitator, and experience working in Waterfall transformational projects, mentoring and coaching, facilitating workshops, HCD, TQM and business analysis toolkit| Effective communicator and able to break complex technical concepts into simple easy to understand constructs; | Data visualisations tailored to stakeholder needs and technical ability; Tableau and PBIBusiness Intelligence | Data Analytics | Visualisation | Leader | General & Health Insurance | Banking & Financial Services | Agile Certified | SQL | Azure | PBI | Tableau | Fraud analytics |Advanced Analytics | Team leadership - onshore & offshore; | Strategic planning and delivery execution; | Stakeholder engagement | Customer Advocacy| Customer Experience & NPS; Programming (Hogan; COBOL; SQL; Script);

Listed skills include Data Analysis, Requirements Gathering, Process Improvement, and Sdlc.