Mélanie Matteoni Email & Phone Number

Leeds, Angleterre, Royaume-Uni

Client Account Manager for ICS-translate, a global translation agency offering professional translation services fully localised and integrated with digital strategy.RESPONSIBILITIESLiaising with clients and act as a key point of contact;Coordinating project managers to ensure optimal team set-up for timely deliveries;Assisting in monthly invoicing and creating quotes with cost, turnaround time and workflow specifications;Selecting freelance and in-house linguists for projects and identifying gaps in the pool of freelance linguists;Working directly within client software/CAT tools.ACHIEVEMENTSResponsible for the day-to-day service for my allocated clients (8 clients in the i-Gaming industry, 1 client in the fund management sector and 1 Blockchain client);Successfully managed my accounts and maintained our clients' satisfaction, resulting in a 60% increase in Gross Profit Margin for two of my accounts.

Leeds, Angleterre, Royaume-Uni

London, Greater London, Royaume-Uni

Project Manager Assistant in the interpreting department for Absolute Translations.RESPONSIBILITIES• Assisting project managers with administration tasks;• Recruiting interpreters;• Monitoring clients and suppliers queries, even at short notice;• Updating project management systems and boards;• Processing documents in CAT tools;• Working in the busiest department.

Translation Studies, Master Of Arts, First-Class Honours

Research Skills & Method Current Issues In Translation Studies The Development of Translation Studies Translation Project Management.

Bachelor Of Arts - Ba, Foreign Languages, Literatures, And Linguistics, With Distinction

A degree characterized by its multidisciplinary nature which brings together academic subjects (foreign languages, international.

A-Level, Foreign Languages And Literature, General, With Distinction