Melanie M. Email & Phone Number

Charlotte, NC, US

Charlotte, NC

• Developed a compliance risk management framework aligned with Bank of America's policies and industry standards, reducing regulatory risk exposure by 15%.
• Monitored regulatory changes and advised senior management on the implications for business operations, contributing to a reduction in potential legal liabilities.
• Conducted annual SOX compliance audits, identifying control weaknesses and implementing corrective actions that reduced audit findings by 30%.
• Improved the compliance monitoring program by integrating data analytics tools, increasing the identification of potential non-compliance issues.
• Facilitated regular training sessions on emerging regulatory trends and compliance updates, improving employee awareness and compliance adherence by 25%.
• Liaised with IT to develop and enhance data privacy compliance under GDPR and CCPA, resulting in a 70% compliance rate and reducing potential penalties.

Charlotte, NC

• Evaluated vendor contracts, ensuring compliance with internal risk management policies and reducing potential risks by 25%, adhering to ISO 27001 standards.
• Developed vendor risk management frameworks aligned with COBIT 5, increasing vendor compliance rates by 20% year-over-year.
• Collaborated with cross-functional teams to streamline the vendor due diligence process, cutting review times and improving the accuracy of risk ratings.
• Enhanced third-party risk assessment tools, improving the efficiency of vendor evaluations by 30% and reducing the error rate in risk classification.
• Integrated key risk indicators (KRIs) into vendor risk scorecards, allowing for more precise tracking of vendor risks and a 12% reduction in vendor-related risk issues.
• Designed and implemented vendor termination protocols that improved exit risk management by 20%, mitigating risks associated with service discontinuations.

Halifax, Nova Scotia, Canada

• Led a comprehensive review and update of system access control policies, achieving a 20% reduction in unauthorized access incidents by aligning with NIST and ISO 27001 frameworks.
• Analyzed security metrics and produced reports that led to a 10% increase in management's understanding of security needs.
• Monitored and analyzed security events across Citco's global infrastructure, leading the response to critical incidents and reducing incident resolution time while adhering to NIST Cybersecurity Framework guidelines.
• Audited Citco's disaster recovery plans, improving recovery times by 25% and ensuring full compliance with ISO 27001 and SOC 2 guidelines.
• Conducted risk assessments on business processes, identifying key areas of improvement that resulted in a 15% enhancement in operational security.
• Identified key risk areas and recommended controls, leading to the successful implementation of measures that boosted security effectiveness.

Master Of Business Administration (Mba)

Master Of Science Information Systems (Msis), Concentration In Computer Security Management