Melanie Penna Email & Phone Number

• Spearhead solution-driven process improvement initiatives for Talent Acquisition• Measure and audit Talent Acquisition annual and quarterly performance metrics• Build and manage our Talent analytics dashboard and reporting to enable data-driven process improvement recommendations• Own contingent workforce administrative processes (onboarding, offboarding, contract management, etc.)• Serve as project leader on multiple Talent Acquisition projects related to process documentation, reporting, immigration, process optimization, system implementation, employer branding, intern programs, etc)

• Conducted data audits to ensured data integrity within HRIS/ATS • Owned the transition and configuration of Workday ATS (Transition from Greenhouse ATS)• Managed recruitment communication with candidates and new hires• Developed process documentation, video training, and best practices for People department• Coordinated interviews specializing in executive and technical roles

- Created action plans to optimize delivery routes, reduce transportation costs, and enhance overall operational efficiency- Track and measure KPI's for 30-40 routes on a daily basis for optimal performance - Support safety routines and initiatives as indicated by the Safety Manager- Support onboarding process- Developed monthly performance reports for both the Operations and Sales teams to drive performance improvements

- Managed inventory for over 500 SKUs while focusing on data integrity and minimizing supply chain loss - Responsible for the safety, performance, and engagement of warehouse personnel - Support consistent communication and feedback through standard meetings- Support daily/weekly/monthly critical metrics and targets with on time and accurate reporting- Manage, coach and develop team to meet operational KPI/PI’s- Lead process improvement, identify/implement Best Practices and initiate change.

- Performing physical inventory counts to ensure 100% real-time inventory accuracy- Managed shelf life of our inventory to minimize potential supply chain loss- Cross-functional role that worked with Warehouse, Delivery and Sales departments to drive improvements in operations

Greater San Diego Area

- Tracked quality KPIs to support customer complaint management- Analyzed customer complaint trends to detect probable root cause in production process defects- Conducted market research on international food certification agencies to assist international business team with launching products into foreign markets- Audited product portfolio for certification compliance and maintained certifications up to date

- Tracked membership sales and monitored weekly/monthly sales goals- Supervised team and assisted management with operational duties such as payroll, inventory, scheduling etc - Provided optimal customer service with a focus on problem solving

- Planned, developed and executed professional development programs for international emerging leaders visiting the U.S. through the State Department- Developed program schedules while coordinating logistics and program events - Scheduled a high volume of meetings for each delegate during their visit- Coordinated the travel arrangements for each delegate - Networked with local businesses and organizations in order to set up professional meetings with our visiting delegates

Greater San Diego Area

Bachelor Of Arts - Ba, International Business

Ingenieria Comercial

Semester Abroad

Bachelor Of Arts - Ba, International Business