Melanie R. Email & Phone Number

Washington, Dc, Us

Waltham, Ma, Us

• Scope and deliver data-driven technologies that solve business problems from idea to deployment in partnership with data science, analytics, sales, marketing, and operations teams• Work with team to support long-term strategy and product roadmap development with portfolio partners and ensure alignment with broader business strategy.• Act as an active participant and influential team member, crafting strategy and enabling a high-performance culture.• Guide new product development, including Voice-of-Customer research, defining critical customer and product requirements, and corresponding business and financial justification.• Collaborate with partners to ensure business and customer needs are met.• Build and communicate global launch plans, working closely with a core team of commercial leaders.• Identify new growth opportunities for creating customer and business value through product development and differentiation, collaborating with cross-functional teams and internal and external channels.• Establish and refine processes with partners, encouraging strong relationships and ensuring successful teamwork.• Support projects, including analysis, querying, coding, and deployment.• Engage with many aspects of technical development, user experience design, and architecture to recommend and deliver robust software solutions.

Waltham, Ma, Us

• Directly managed four to five junior, mid, and senior software engineers • Collaborated with partners cross-departmentally, divisionally, and regionally to translate business needs into actionable tasks • Determined teams' strategic objectives with team specialists and leadership• Worked through enhancement, user feedback, and project backlogs, assessing level of effort, ROI, feasibility, priority, and resourcing for 300+ tickets in 2022 alone• Made technical recommendations based on existing AWS Cloud Infrastructure including ECS, CodePipeline, CloudFormation, and RDS• Championed build out of team documentation repo, increasing resource volume by over 80%• Led team through adoption of Agile methodology and coding best practices in order to reduce tech debt and ensure reusability and scalability • Enabled skill development of the software engineering team• Built out new hire training process step-by-step, improving uptake to content expertise and project ownership by 75%• Managed releases utilizing CodePipeline and GitHub• Used JavaScript, Vue.js, PHP, AWS, RDS Postgres, Redshift, and SQL to develop data visualization apps that generate 200mil+ in revenue per year

Waltham, Ma, Us

• Collaborated cross-departmentally to develop data visualization apps to support ML algorithms that generate over 200mil in revenue per year• Designed and developed front end with Vue.js, ES6, and Vanilla JavaScript, using responsive web design and bootstrap CSS to tailor UI for specific user groups for 2,000 active users• Planned table structures in Amazon Redshift and Postgres, ensuring scalability & optimal use • Constructed endpoints with PHP, SQL querying, and JavaScript• Led trainings and demos cross-organizationally for ~150 employees • Managed user feedback, examining, diagnosing, scoping and resolving 100+ tickets monthly• Lead developer of largest team partner, migrating users to a modernized end to end solution for account and content management, ordering and project funnels, and sales support

Waltham, Ma, Us

San Diego, California, Us

• Managed technical community site, increasing user adoption by 30% in 1 year• Supported website redesign and company rebranding, leading various testing efforts and providing graphic arts support• Created digital assets with Adobe Suite (Photoshop, Illustrator, InDesign)• Managed global events logistics and teams for up to 25 annual events

• Directly managed or led teams of 5-10 in various projects in a fast-paced startup environment, with up to .25mil budget, in partnership with high-profile entertainment & media agencies such as Clear Channel Radio and the Creative Artists Agency (CAA)• Reported directly to the C level, representing the company in external forums and key partner events• Responsibilities included UAT and Beta testing management, creative direction, marketing activation management, and more

Master'S, Information Technology Management

Certificate, Full Stack Development (Mern Stack)

Bachelor'S Degree, Communication

Education record