Melanie Shields Email and Phone Number
I am currently enrolled at Penn State in the Health Policy and Administration bachelor's program. I have 7 years of experience in the healthcare industry at Unity Health Care as a care coordinator, medical records specialist, and referral specialist. I am highly experienced in planning, developing, maintaining, and operating health information indexes and retrieval systems required to collect, classify, and analyze information. While working at Unity Healthcare and attending Penn State University, I learned how health policies are created and implemented. I can identify and resolve issues within healthcare policies and I am a self-starter who can work independently or as a team. I have excellent customer service skills while always maintaining a positive and professional attitude.
Unity Health Care
View- Website:
- unityhealthcare.org
- Employees:
- 495
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Patient Care CoordinatorUnity Healthcare May 2017 - PresentWashington D.C. Metro Area
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Patient Care Coordinator Family MedicineUnity Health Care Jan 2017 - PresentWashington, Dc• Manage medical records and documents, inputted information into internal database, retrieve and relay information to practitioners• Coordinate with practitioners and medical providers to ensure document availability• Organize and manage patient appointments/referrals and verify insurance by identifying patient records, retrieving records or medical documentation, and relaying information to medical practitioners• Proficient in E clinical works software • Respond to Patient medical records requests between covered entities promptly.
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Company Support Representative/ReceptionistIst Management Jan 2015 - Jan 2018Rosslyn, Va• Managed and secure the front desk by greeting and screening all visitors entering the building• Assisted staff and personnel with meetings and location assignments• Provided administrative and clerical support for electronic customer service tasks• Managed and organized vital information for the company -
Hostess/Server’S AssistantEntertainment Cruises Inc. Jan 2013 - Jan 2015Washington, District Of Columbia, United States• Greeted customers and provided excellent customer service• Received reservation tickets and escorted customers to their assigned seating• Assisted servers with customer orders• Provided prep assistance during the cruise to prepare for the next tour -
Cashier/Certified TrainerRoti Mediterranean Grill Jan 2011 - Jan 2013Washington, District Of Columbia, United States• Trained new employees and provided backup for other employees when needed• Earned “Golden Envelope” award for superior customer service• Prevented store losses using awareness, attention to detail and integrity• Worked as a team member performing cashier duties, product assistance, and cleaning• Up-sold additional menu items, beverages, and desserts to increase restaurant profits.• Managed end-of-day duties to close the store, including counting down registers and accounting documentation
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Sales Associate/CashierCharming Charlie Jan 2010 - Jan 2011National Harbor, Maryland, United States• Ensured outstanding customer service in a friendly environment by acknowledging every customer assisting with locating products and finalizing sales• Maintained solid product, promotion, and advertisement knowledge• Completed floor moves, merchandising, display maintenance, price changes, and housekeeping• Monitored floor stock by processing and replenishing merchandise • Participated in year-end inventory
Melanie Shields Education Details
Frequently Asked Questions about Melanie Shields
What company does Melanie Shields work for?
Melanie Shields works for Unity Health Care
What is Melanie Shields's role at the current company?
Melanie Shields's current role is Patient Care Coordinator at Unity healthcare.
What schools did Melanie Shields attend?
Melanie Shields attended Penn State University, University Of The District Of Columbia.
Who are Melanie Shields's colleagues?
Melanie Shields's colleagues are Lamia Smith, Arturo Johnson, Roderick Baylor, Jamie Gilliam, Abdulla Khan, Daisha H., Raykeyah Carter.
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Melanie Shields
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