Lead communications and outreach management for clientsClient Management• Oversee the creative that supports communications efforts internally and externally• Work closely with in-house designers, marketing specialists, and leadership to identify opportunities to improve company performance and culture• Establish processes, systems, and programs to improve efficiency of work/projectsOutreach Management• Lead recruitment and management of outreach staff• Manage master outreach schedule to ensure coverage for all events•Provide professional, engaging outreach services for our clients

• Lead events logistics team through all phases of conference logistics planning. Activities include on-site inspections, venue selection, contract negotiations, budget development, vendor performance tracking, and post-conference budget reconciliation.• Develop and implement project plans detailing activities, timelines, dependencies, and constraints. Ensure project deliverables are on schedule, within budget, and scope. • Oversee on-site meeting execution, including coordination of vendors, consultants, conference staff, and the hotel staff. On-site management of hotel room block pick-up reports, food and beverage BEO’S, audio/visual production, exhibit hall and tradeshow management, space requirement and meeting assignments, and staffing plans.• Develop pre- and post-event communication strategy to major stakeholder groups (attendees, event sponsors) to increase engagement.• Lead implementation of conference-related tools, including Cvent registration website, Crowd Compass Mobile App, Passkey hotel room block management, and Map Dynamics exhibit booth management system.• Coordinate with internal departments and external partners to create and deliver conference and theme-specific creative elements to apply to signage, digital communication, and marketing collateral.• Develop pre- and post-conference communication strategy to major stakeholder groups (attendees, event sponsors) to increase engagement.• Support program content team with agenda development efforts and speaker recruitment to deliver high quality plenary sessions, breakout sessions, and workshops.

Consortium Health Plans provides a unified voice, as well as central coordination, for the Blue System among national accounts.* Support the Sales and Marketing team in the development, implementation and execution of marketing strategies* Conduct research, organize and manage distribution and collection of marketing materials to and from Consortium member Plans* Assist in planning and execution of CHP hosted meetings and and events

HFAM is a leader and advocate for Maryland’s long-term care community of over 150 providers.ACCOMPLISHMENTS* Coordinated registration and logistics for over 90 vendors operating exhibit booths at the Associations annual convention* Organized more than 30 large-scale mailings advertising company-sponsored events to over 200 long term care centers and affiliated facilities. * Streamlined the awards nomination process for over 150 submissions to HFAM's Annual Employee of the Year Awards