Melanie A. Watson, Ms Email & Phone Number

San Antonio, Texas, United States

San Antonio, Texas, United States

For WellMed Medical Management: Worked independently and completed projects that supported team goals Utilized tools in collecting, recording, creating, maintaining, organizing and documenting process documents (e.g., Visio, Excel, PowerPoint, Webex)  Tested and validated functionalities as they are completed  Managed multiple projects at one time Collaborated, and built relationships, with project managers, business analysts, subject matter specialists, and managers Interacted comfortably with different departments and team members at all levels

San Antonio, Texas Area

 Gathered and developed business requirements for data centric sales organization Developed and maintained fields, profiles, page layouts, reports, and dashboards in Salesforce Created Jira and VersionOne tickets for development backlog Tested and validated functionalities that were completed Followed Agile/SCRUM practices with multiple clients including: USPS, State of Colorado, TTEC, and Dell  Utilized tools in collecting, recording, creating, maintaining, organizing and documenting business data (e.g., Visio, Excel, PowerPoint, JIRA, VersionOne, Zoom)

Kerrville, Texas

 Assisted with the development, implementation, and testing of programs Organized and presented to different organizations and departments of varying sizes Collated and analyzed client demographics to evaluate staffing requirements Providing individual, couple, and group counseling

San Antonio, Texas Area

 Completed client’s orders and addressed any needs while building rapport Reported bugs, analyzed the ordering system, and made recommendations to improve flow Extensive use of computers (e.g., Internal Ordering Services, Workday, MyTime) in collecting, recording, establishing, maintaining, documenting, and organizing client data

Master Of Science - Ms, Clinical Mental Health Counseling

Bachelor'S Degree, Psychology

Education record