Melanie Roberts Email & Phone Number

Nashville, Tennessee

- Update and maintain 1,000+ websites across divisions with publishing team.- Manage ServiceNow queue for team of 10 people. Assign out requests from divisions for their websites to publishers based on skill set and workload.- Project management: Intake projects and scope work. Set up projects in Teamwork and assign out tasks to team.- Work with various digital team across corporation to fulfill requests from hospital and physician group divisions, while keeping websites WCAG Level AA accessible and in line with corporate brand standards.

Greater Nashville Area, Tn

- Given multiple large campaigns for one of our biggest clients (Million+ record email database) because team leaders knew I was a self-starter always willing to learn more to handle large projects. - Convert Photoshop designs into campaign ready HTML files.- Write process documentation for coworkers to use for special process utilization. - Writing and using Javascript, RegEx and SQL code to target specific customers in the database, allowing the client to send more personalized emails.- Clean client provided HTML files to keep styling across multiple email platforms.- Manage workload balance and cross-team communication to ensure delivery of client campaigns on time and accurately.- Train new hires in responsive/fluid email coding and how to work with our clients in a professional manner.- Complete quality assurance steps to ensure all campaigns were tested for proper functionality and proofread for accuracy prior to deployment while adhering to CAN-SPAM compliance.- Work with creative design team to create mobile responsive and fluid emails and with third-party applications to add maps, video and device driven aspects into email content.

• Updated station websites with news stories about local events or promotions being held by the radio stations using MediaSpan website management system using HTML language and CSS language.• Designed layout and wrote copy for weekly e-newsletters sent to 14,000 email club members.• Used Photoshop to design graphics for station promotions or ads to run on the website, both in conjunction with client’s requests or designed with no guidance from our clients and working with them for approval of their message, afterwards. • Executed online promotions by creating landing pages with copy for contests or interacting with the public through Facebook and Twitter for prize giveaways.• Oversaw social media guidelines by interacting with the public regarding any questions for stations on our Facebook or Twitter pages and working with Program Directors and on-air talent to get intended message to our 8,000+ fans/followers.• Shot and edited video for clients to use on our website either within our ad system or on a client page using iMovie software, Pinnacle VideoSpin, Mixpo, and KIT Digital.

• Created proposals for 15+ sales staff using Microsoft (MS) PowerPoint and Word, proofreading and editing to help support the sellers' message.• Created and edited booklets for sales events for three radio properties.• Worked with Katz Media Group for National sales buys for three radio properties and wrote orders to be put into rotation on stations while coordinating on-air commercial instructions. • Investigated commercial spot logs for discrepancies for all National clients (100+) and local and agency clients for sellers.• Wrote orders for radio spot schedule to be added into station rotation system for multiple clients.• Organized National Sales Order files for more efficiency, using data in Excel.