Melanie Gerlach Email & Phone Number

Dublin, County Dublin, Ireland

Dublin, County Dublin, Ireland

Contribute to development and execution of asset strategies and projects in relation to the delivery of NAMA's residential program:* Assist with processing of funding or asset sale related debtor requests through preparation, system input and monitoring of progress.* Manage funding process by analysing debtor requests, collaborating with stakeholders and processing payments.* Process and monitor loan facility openings and extensions.* Achieve timely asset sales through use of time management skills, thorough review of documentation and effective communication with internal and external parties.* Complete UAT testing utilising system expertise and attention to detail.* Improve processes through collaboration with others and implementation of constructive ideas.* Provide up-to-date key management information through accurate report maintenance.

Dublin, County Dublin, Ireland

Contributed to development and execution of asset strategies and projects in relation to the delivery of NAMA's residential program:* Managed high volume funding process thorough review of documentation, interaction with external and internal parties and timely processing of payments. * Progressed asset closings in efficient manner by collaborating with all stakeholders.* Processed and monitored loan facility openings, extensions and closing.* Resolved Audit and Controls queries demonstrating focus on procedures and attention to detail.

County Dublin, Ireland

May 2018:Achieved "Statement of Participation" in non-accredited online course "Working in the voluntary sector", which I completed with "The Open University".

Dublin, County Dublin, Ireland

* As a specialist for various investment markets, efficiently managed and processed timely tax refunds to clients through issuance of documentation and liaison with necessary parties.* Achieved timely sign-off for release of new time and cost saving system through test script creation and functionality testing. As a key project member, used communication and collaboration skills to raise defects and recommend enhancements. * Communicated with Tax Authorities, clients and other parties in effective manner which resolved internal and external enquiries and ensured timely progression of reclaims. * Validated and approved external payments and static data changes demonstrating expertise, strong attention to detail and accuracy.* Reviewed client and 3rd party documentation and data in a timely manner. Identified, managed and resolved issues ensuring efficient reclaim progression.* Ran and monitored yearly client transparency request ensuring all data is receivedand examined. Completed data entry while raising and resolving issues.

Dublin, County Dublin, Ireland

* Achieved accurate input and verification of internal and external payments which demonstrated strong attention to detail and ability to prioritise tasks.* Responsible for efficient reconciliation of cash breaks by continuous system monitoring, investigation and clearance of outstanding breaks through constructive communication.

Dublin, County Dublin, Ireland

Validated, generated and closed claims through effective interaction with internal and external stakeholders including management.

Dublin, County Dublin, Ireland

Supported high profile clients through resolution of enquiries covering many products and branches.

Dublin, County Dublin, Ireland

Resolved technical queries through effective collaboration with clients.

Germany

Daily liaison with national and international clients, suppliers and shipping agents. Issuance of invoices, shipping documents, offers, payments and price enquiries.

Diploma, International Business Studies

* Intl. Business * Marketing Principles * Economics * Intl. Trade and Finance * Intl. Marketing Communications * Business Functions *.

Kauffrau Im Groß-Und Außenhandel/Certificate “Management Assistant For Wholesale And Foreign Trades”

Kauffrau Im Groß-Und Außenhandel/Certificate “Management Assistant For Wholesale And Foreign Trades”

Abitur (Qualifying For University Admission)