Melanie Jacobs Email and Phone Number
Melanie Jacobs work email
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Melanie Jacobs personal email
Experienced IT professional with a bachelor of science degree in Information Technology:Cyber Security with a demonstrated 25 year history in the higher education industry.I am educated, experienced and highly skilled in Cybersecurity, networking, business applications, cybersecurity awareness, network security, systems administration, learning management systems and best practices, technical documentation, IT consulting and training. JAVA, C++, Web Developer and Design, Detail Oriented, Data Analysis, Document Management, Work Flow analysis and development, Mac, Organizational Leadership, and Servers. I possess outstanding communication and advanced troubleshooting skills. Strong information technology professional with an Arts and Sciences bachelors in Information Technology concentration in cyber security from The University of North Carolina at Pembroke. I possess a strong understanding of the importance of online security. My education and experience allow me to dive deeper into cyber security prevention wether it be through a strong Proficiency in using industry-specific software or tools relevant to maintaining a secure network. By use of programming, algorithms, router configurations and or access list to name a few. In a world that requires the use of technology in almost every occupation. IT skills are essential in today's digital age, as they empower individuals to navigate and utilize technology effectively, improving productivity, communication, and problem-solving capabilities. I would love the opportunity to share my skill set onboard your team!
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Technology Support AnalystUniversity Of North Carolina At PembrokeRowland, Nc, Us -
Technology Support AnalystUniversity Of North Carolina At Pembroke Jul 1999 - PresentPembroke, Nc* Train faculty and staff on all University Supported software* Troubleshoot/provide 2nd tier support on all university supported software* Consult faculty and staff on projects or work that involve the use of technology* Provide 2nd tier support for Blackboard *Provide 2nd tier support to HelpDesk staff/client services staff*Administered Microsoft License agreements for UNCP*Update website information using Dreamweaver and Drupal*Consulting for Document management workflows *Document Management Administrator *Group management rights and membership*Served as Blackboard Systems Administrator Duties included learning management system administration, planning, managing, testing and implementing server upgrades and building block updates teaming with Enterprise database system administrator to ensure blackboards stability. Created and maintained course and server backups. Created and organized IT documentation for new processes and procedures. Managed and provided training workshops on all University supported software. Formed and led Blackboard advisory group on campus.*Provided 2nd and 3rd tier support and consulted other IT positions in regards to blackboard on campus* Served as BraveTech manager supervising 10-15 students*Served as Blackboard Task force Team Chair*Served as Blackboard Advisory Group Chair -
Blackboard/Course Management System AdministratorUnc Pembroke Jan 2011 - Mar 2014Pembroke, NcManage and administrate all components of the Learning Management System. Scheduled and tested routine maintenance and upgrades to the system. Scheduled and tested building block upgrades. Performed building block updates after testing from a test environment to production. Planned, tested and scheduled server upgrades. Enhanced the system by adding new building block tools. As well as provided 1st 2nd and 3rd tier support to a population of over 7,000 faculty and students. Chaired the blackboard advisory committee. Provided beginner and advanced application training. Administrator for blackboard collaborate application, also providing support and maintenance for upgrades and support. Implemented Blackboard mobile, WileyPlus, Pearson, Blackboard Connect. Supervised blackboard support technician. -
InstructorRobeson Community College Aug 2002 - Aug 2003Lumberton, North Carolina, United StatesTaught several technology courses for the evening curriculum
Melanie Jacobs Skills
Melanie Jacobs Education Details
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Computer And Information Systems Major, Concentration In Cyber Security -
Inforamtion Technology
Frequently Asked Questions about Melanie Jacobs
What company does Melanie Jacobs work for?
Melanie Jacobs works for University Of North Carolina At Pembroke
What is Melanie Jacobs's role at the current company?
Melanie Jacobs's current role is Technology Support Analyst.
What is Melanie Jacobs's email address?
Melanie Jacobs's email address is me****@****ncp.edu
What schools did Melanie Jacobs attend?
Melanie Jacobs attended University Of North Carolina At Pembroke, Robeson Community College.
What skills is Melanie Jacobs known for?
Melanie Jacobs has skills like Public Speaking, Staff Development, Research, Higher Education, Leadership, Microsoft Office, Event Planning, Customer Service, Learning Management Systems, Blackboard Systems Administrator, Reporting And Analysis, Technical Support.
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Melanie Jacobs
Newark, Nj1horizonblue.com -
2ymca.net, metfamily.org
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Melanie Roberts
Wic Vendor Coordinator At Colorado Department Of Public Health And EnvironmentDenver, Co1ucdenver.edu
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