Melanie Blair Email & Phone Number

Valletta, Mt

Malta

Designer for ALDO, Marks & Spencer, Charles & Keith, Punt Roma, LCWAIKIKI stores in Malta

Malta

London, United Kingdom

RELATIONSHIP MANAGER – GLOBAL DISTRIBUTION CHANNEL:DNAFit Ltd (London)www.dnafit.com• Community manager of the global distributor channel• Account Manager for DNAFit's collaboration with David Lloyd Gym; UK Branches• Provisioned monthly revenue reports, briefings and newsletter content• Facilitating weekly meetings with in-house IT team• Customer service engagement on both phone, email and social media• Intensive knowledge of the product and interface systems• Project managing the implementation process of distribution websites and DNA reports in multiple languages• Issuing invoices and expediting outstanding payments• Delivering training seminars and presenting in-house Portal model• Internal systems training to the South African regional office• Working both remotely and in a communal office environment

London, United Kingdom

CUSTOMER SERVICE AND SALES REP – BUSINESS TO CUSTOMER:DNAFit Ltd (London/Malta)www.dnafit.com• Customer service engagement on both phone, email and social media• Intensive knowledge of the product and interface systems• Handling queries, feedback and delivering ongoing support to customers• Assisting customers with interpreting their DNA results and collaborating with Sports Scientists• Sales and upgrades of the DNAFit product and services on the phone• Internal systems training to the South African regional office• Working both remotely and in a communal office environment

Bachelor Of Arts (Ba), Graphic Design, 2:1

Activities and Societies: London Design show, ISTD competition• web design • letterpress printing • typography • print design • presenting.

Bachelor Of Technology (Btech), Art History, Criticism And Conservation, Art & Design, Triple Distinction

Activities and Societies: Designed the logo for Surrey Youth Consortium, worked to live briefs alongside local businesses and clients•.