Melanie Lucas Email & Phone Number

San Francisco

San Francisco Bay Area

Digital Delivery Lead for ecommerce and marketing platforms on Salesforce Commerce. Lead and establish the foundation for the initiative, delivering scalable modern technology to achieve global business goals. Accountable for end-to-end solution delivery and sustainability of SalesforceCommerce solutions.

San Francisco, California

Piloted implementation of Salesforce Commerce Cloud (SFCC) for Gap and Banana Republic throughout Europe and UK markets, which required work with 100+ business, tech, and vendor partners and included integration of legacy systems for product catalog, inventory, pricing, order management, fulfillment, and warehouse.Identified and responded to people and.

Oakland, CA

Managed re-platforming program for enterprise eCommerce systems, including end-to-end solution delivery and sustainability of Salesforce Commerce solutions. Oversaw implementation of solutions across key functions, as well as integrations with ERP and warehouse systems. Led vendors for project, providing oversight of internal and external development and.

San Francisco Bay Area

Directed all aspects, through to delivery, of eCommerce initiatives, with focus on meeting timelines while fulfilling customer needs. Worked cross functionally with marketing, merchandising, photo studio, logistics and warehouse teams.Provided research and guidance to executive leadership on business roadmap initiates by creating ROI assessments and vendor.

San Francisco Bay Area

Owner for omni-channel portfolio totaling $10MM. Successful delivery of 6 consecutive projects within a year. Understands the challenge of connecting systems, data, process and people to support organizations in meeting the increasing demands of the retail industry. Programs and project features offer a seamless shopping experience to customers by.

San Francisco Bay Area

Provide leadership and direction for the Project Management Office supporting the eCommerce Systems. The CSS group is responsible for all major macys.com initiatives with impact to product information systems, content management systems, digital asset management systems, marketing and marketing analytic systems, business intelligence reporting and planning.

Oversaw all aspects of eCommerce systems, including site operations, engineering, and program management office. Led end-to-end solution delivery and sustainability of eCommerce solutions.Supported eCommerce website operationally through 3 successful holidays. Planned pre-peak activities, conducted load testing to forecasted traffic and sales, and.

San Francisco Bay Area

- Manage customer Proof of Concepts, including assessing requirements definition andprototyping activities, training, and mentoring activities, develop implementation and integrationstrategies, organize and present public seminars, present product demonstrations.- Work with customers and partners to perform product deployments, install and configure the.