+ Served as personal assistant and scheduler to a VIP, managing complex itineraries, transportation, and accommodations.+ Coordinated logistics for 30+ high-profile surrogate events across multiple states, including operations oversight in GA, AZ, NV, and NC, demonstrating adaptability in high-pressure environments and efficiency with travel schedules.+ Collaborated with senior staff, travel coordinators and advance teams to create trip books, manifests, and room blocks, streamlining communication for 100+ stakeholders.

+ Orchestrated backstage operations for the 2024 Republican National Convention, a 4-night live televised event with 50,000 attendees and 2,429 delegates, ensuring seamless execution of one of the most visible political stages in the world.+ Managed accommodation and transportation logistics for 115+ high-profile speakers, including Senators, Governors, and performers, ensuring precise timing and readiness for live prime time broadcast.+ Directed a team of 75 professional volunteers, coordinating rehearsal schedules, green room arrangements, and stage flow + Acted as a calm and professional liaison, making every speaker—ranging from Congressmen to everyday Americans—feel valued and prepared for their moment in the spotlight.+ Supported control room communication, ensuring all graphics, speeches, and displays synced flawlessly with the program’s live timeline.

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+ Planned, organized and executed 84 event bookings in 2022 ranging from 10-300 participants. + Oversaw $2 million in room revenue and $1.3 million in event revenues+ Drove 60% average booking revenue growth by strategically positioning hotel offerings to elevate guest experience and push top line revenue.+ Encouraged client retention by providing exceptional service, quick problem solving, and demonstrating care. + Maintained 100% meeting planner satisfaction score.+ Fostered strong client and colleague relationships. + Ensured effective communication of event logistics and successful event execution.+ Customized programs with creative use of resources and local knowledge to exceed client expectations.+ Prepared accurate forecasting of group budgets and reconciled bookings post-event.

+ Coached front-end team of 25 to ensure the smooth flow of daily operations.+ Adapted to serve a variety of departments throughout the store from food service to bookkeeping. + Coordinated hiring events, evaluated candidates, processed paperwork, and worked with store leaders to onboard and train new Team Members.+ Improved Team Member experience by planning and executing recognition events.+ Assisted in weekly ad flip and built out new merchandising displays.+ Increased efficiencies in floral department to drive sales and reduce shrink by rearranging displays, altering weekly orders and engaging with customers while floral lead was on leave. + Effectively managed a wide range of assignments and actively sought out ways to improve our store, our team and our customer experience.

The best workout in the world. Work hard and be nice to people.www.barrys.com

Backpackers World are a team of international travel experts and are here to make sure you enjoy your trip of a lifetime through Australia, New Zealand, Fiji and South East Asia. With stores Australia-wide and a growing global network our well-travelled, experienced and passionate staff are there every step of the way - we speak your language, be part of our world.

Extraordinary experiences at the intersection of hospitality, food + wine, celebrations and travel.www.karsonbutlerevents.com+ Assisted with large scale multi-day productions at a variety of high-profile venues throughout California and internationally. + Reviewed and created event summaries, production schedules, rental orders, and BEOs. + Accompanied planner on site visits, to client meetings, and at industry networking events. + Anticipated needs and took initiative to address problems early and provided potential solutions to lead planner. + Photographed event details and curated content for social media.+ Oversaw day-to-day operations of retail business at the Ah Louis Store owned by Karson Butler Events. + Aided with facilitation of in store pop-up events from cocktail courses to wreath making demonstrations. + Designed and installed unique window displays and custom balloon bouquets. + Received inventory, managed sales, reorganized storage room and ensured shop was tidy and welcoming at all times. Completed a preplanned year abroad in Australia from January-December 2018 where I took on other employment before returning to Karson Butler Events in January 2019.

+ Mastered the choreography, timing, and technique of LesMills BodyPump releases to effectively lead weekly fitness classes in which participants received a full-body workout. + Coached participants on weight training technique to address safety and risk management. + Generated enthusiasm for a simultaneously welcoming and challenging environment. + Motivated participants to get out of their comfort zone in order to reach fitness goals.

+ Managed a staff of 20-25 employees from recruitment through separation. + Assisted in the implementation of a new software system and standardization of procedures. + Cultivated a cohesive team that worked well, communicated effectively, and felt supported. + Scheduled staff for daily operations and special events, handled disciplinary meetings, facilitated weekly team meetings and conducted annual performance reviews. + Responded to member inquires to ensure customer satisfaction and membership retention. + Collaborated with a team of managers to support global ASI projects, events, and initiatives.

+ Greeted participants in reception to create an inclusive and welcoming environment. + Served as an information hub for the Recreation Center answering questions about all program areas. + Handled membership and guest pass sales adhering to particular eligibility guidelines. + Led tours of the state-of-the-art center, pointing out amenities for potential future participants. + Served as an ambassador at outreach booths and during special events such as Open House and Week of Welcome during which thousands of visitors attended to drive new membership sales. + Assisted participants with hand key entrance, membership disruptions, equipment rental, and class registration. + Reconciled transactions with daily sales reports following appropriate cash handling procedures. + Worked with coworkers to successfully perform opening and closing duties.

Launched by owner Chef Seth White in 2005, Pacific Harvest has built a reputation for providing top-notch fare using fresh local ingredients and client-vision style event planning. Our energetic staff caters events for 20 to 400 guests that regularly include elegant wine country weddings, corporate retreats, appetizer parties, and rustic barbecues in Paso Robles, Templeton, San Luis Obispo, Arroyo Grande and throughout the Central Coast.

Assisted individuals and groups in planning, organizing, and booking travel. Qualified customers by asking key questions to understand needs and how to provide solutions. Recognized that the most important sell is of the experience and creating a scenario in which the customer envisions themselves with the product. Utilized company software to research availability and pricing of tours, accommodation and travel. Provided clear information and a variety of choices to ensure customers could make a proper decision. Conducted personal research in order to provide unique suggestions for each location of interest to a client. Ensured travel went smoothly by making all necessary preparations and anticipating complications before they arose.

Boardroom Waitress:Performed high level food and beverage service to corporate executives and guests in a given client's corporate hospitality suites. Waited on events ranging from weekly meetings to executive cocktail parties. Set and cleared rooms, took direction from the events manager and liaised with the chef regarding menus and BEOs. Worked at a variety of firms and in an ever-changing environment within particular offices. Each day differed by number of scheduled events and rotating staff. Demonstrated a willingness to jump in and lend a hand where needed and remain adaptable to address any situation presented. Reception Roles: Welcomed visitors with a greeting and a smile, answered questions, provided directions and communicated arrival with company host. Directed guests through check-in processes and created a comfortable waiting environment by being polite, engaged and interested. Answered and directed phone calls to appropriate areas. Monitored meeting room usage through online calendar management and personal observation. Booked and rearranged meetings ensuring company policy and hierarchy was adhered to and all needs were met. Declined ineligible or conflicting meetings with a thorough explanation and alternate suggestions. Worked in various multi-level office environments. Turned over empty rooms and helped to ensure timeliness of meetings to get clients in and out on schedule. Offered and delivered refreshments being mindful not to interrupt discussions. Maintained a tidy workspace and created excellent first impression of the company.