Melanie Murphy Email & Phone Number

Apple Inc.

Greensboro/Winston-Salem, North Carolina Area

Greensboro, North Carolina

• Heavy data entry of transactions• Internal support as well as client support in the management of project details from start to completion• Develop a good understanding of the print procurement process• Maintain an accurate and up-to-date record of all projects and their status using Williams Lea Tag’s workflow management technology• Identify and troubleshoot print, pricing, sourcing bottlenecks in workflow and/or asset management systems• Maintain communication with team members at all times and manage client expectations• Support the print sourcing staff

Greensboro/Winston-Salem, North Carolina Area

Plan and develop methods and procedures in the administration areas of company's operations. Assist in the area of personnel and payroll. Review systems and maintain uniformity in operations systems, reports, policies, and programs. • Make daily and weekly corrections and adjustments to timekeeping records for over 550 employees.• Create and distribute daily timekeeping reports to managers and executive officers.• Assist company controller in the preparation of payroll by creating and maintaining payroll notes.• Create work orders for customer concerns and requests. • Maintain receptionist desk, assist in answering the phone and in communication with Spanish speaking employees.• Communicate operational concerns to appropriate manager/supervisor via phone call or email.• Assist employees in supply distribution and pick up.• Develop working knowledge of operations systems and participate in improving and creating effective systems.• Maintain operations filing systems, forms, procedures, and policies.

Greensboro/Winston-Salem, North Carolina Area

Created the graphic art for SMO's training program which is used by SMO in their Cleaning Tech 101 course to teach new employees how to properly perform the cleaning tasks required of them. • Created over 100 graphic images for a company training program.• Self-taught and developed basic understanding of Adobe Illustrator.• Worked with a Macbook and Wacom tablet.• Collaborated with executives to create the company-wide training program they envisioned.

As a cleaning technician at SMO, I have experience performing assigned cleaning tasks in a building or area to meet established quality standards as well as working with other team members to complete the cleaning of assigned account within hours budgeted.

Supervised and coordinated cleaning activities and personnel at an assigned account in order to meet quality cleaning standards, profit objectives and to ensure customer satisfaction. Built and maintained good employee relations.

Greensboro, Nc

• Assisted in every day receptionist tasks such as answering phones and working the front desk.• Stuffed paychecks for 250 employees.• Assembled a variety of handbooks.• Filed data and forms.• Performed a variety of data entry including inventory.• Created employee ID's.• Assisted office manager in completing their duties.

Bachelor Of Science (B.S.), Business Administration, Marketing

Bachelor Of Arts (B.A.), Spanish