Melanie Nicholson, Mba, Pmp, Csm Email & Phone Number

Texas, United States

Coppell, Texas, Us

•Manage a team of consultants responsible for researching and resolving service request tickets, troubleshooting issues, determining root cause, and providing resolution for SAP material and customer workflows for North America and International.•Support minor enhancements with unit testing/negative/SIT/regression/UAT code migrations for master data workflows.

Frisco, Texas, Us

•Documented parts and warranty automotive accounting current business processes, functional design and field mappings to address SAP fit/gaps. Identified related complex interfaces and managed relationship with stakeholders for development and testing. •Supported setup and testing, trade flow, and integration touch points with other functional areas (Purchase To Pay, Acquire To Retire, Finance and Accounting, etc.).•Obtained consensus on business requirements directly with business partners to capture understanding of business trade flows, and transaction events. •Participated in daily scrum stand up meetings, 4 week sprints, reviews and retrospectives.•Attended Toyota’s 2 day SCRUM training.

•Managed system upgrade of proprietary accounting software solutions Accountmate ERP (Modules: GL, SO, AR, PO, AP, IC, BR) and Manufacturing Conductor. Troubleshot open issues related to the system upgrade, data setup and integrity, configuration issues, and transaction errors.•Partnered with business teams to define new procedures and processes. Provided training on new and existing functionality. Assisted with module setup, data cleansing and system testing.

Coppell, Texas, Us

•Delivered the documentation of process/data flows, business rules, metadata, design gap closure, data analysis for of Vendor Master for Global Master Data Management (MDM).•Provided analysis and solutions to eliminate recurring master data issues and reconcile data sets.

•Led the master data conversion/migration processes implementation of Canopy, a food industry proprietary ERP software. (Modules: GL, AR, AP, OE, PO, DC and PD.) •Collaborated with stakeholders to determine data requirements and data quality standards. Performed data validations with the business users. Documented existing business processes and new system requirements, processes and procedures.

Dallas, Tx, Us

•Developed and managed project plan for AS400 to SAP data migration. Documented business processes, created functional specifications for data cleansing and conversion•Created test plans, identified testers, created test scripts, and documented issues/resolutions identified during testing cycles. Trained business users on data cleansing rules. Reported weekly metrics.

Purchase, New York, Us

•Led the master data conversion/ migration processes during all phases of the project for the PepsiCo North American and Frito Lay Order Management SAP Implementations. •Managed approximately 25 direct and indirect reports locally and offshore. Collaborated with the cross-functional teams to deliver functional designs, data mapping, transformation rules and validation processes and related documentation. •Drove remediation of data defects and issues utilizing HP Quality Center. Established processes for data cleansing, conversion and master data governance across the enterprise. •Developed tools used to identify data cleansing opportunities. Established data governance standards and created business data processes for future maintenance post go-live.

Minneapolis, Minnesota, Us

•Provided functional and technical leadership for the day to day management of material and plant master data complying with internal service level agreements to support business data requirements. •Managed a team of 10 data analysts responsible for the accuracy and completeness of data and end user support. Educated internal customers on master data processes. •Led data projects for various business initiatives (Product Data Expansion, Maximo/SAP Hybrid Upgrade). Identified opportunities for continuous process and data quality improvements. •Facilitated the SAP data dictionary governance meeting to ensure compliance with metadata and architecture guidelines and communicated changes to data structures, tables and fields.

Us

•Provided production support for material and vendor master and product costing (SAP CO) in SAP for business teams (Finance, Sales, Accounts Payable, etc.). •Troubleshot interface problems between SAP and non-SAP applications systems for travel expenses, accounts payables, product costing and inbound EDI transactions.

Cleveland, Oh, Us

•Streamlined 31 hours from monthly close process through development of mainframe accounting system for auto journal entry creation and general ledger posting of division US sales revenue, cost of goods sold, inventory and related transactions •Automated daily division sales report saving 2 hours daily preparation time and reported to top management. Gathered and documented requirements for sales revenue accounting transactions for the QADMFG/Pro Canadian division implementation.

Mba, Information Systems And Operations Management

B.A., Accounting

Education record

Project Management Professional (Pmp) Certification Course