CIPD qualified business partner operating at a strategic level. Specialising in people development initiatives and HR projects. Career includes working for the IT division of TNT and the Road and Air operations division based in Belgium.Key AchievementsWorking as part of a senior management team to fundamentally transform the way the IT division operated - • Implemented the COBIT operating model which lead to clearer accountabilities through a new organisation design and structure, new roles & responsibilities and revised job profiles.• Introduced The Skills Framework for the Information Age (SFIA) to support the business need to understand and develop further the technical skills within the organisation.• Established Change Training for managers to equip them with the skills to support teams• Introduced a comprehensive, externally recognised management development programme (ILM).• Introduced a common language of preferences and behaviours through the Insights Discovery wheel into management development programmes and team effectiveness training.• Introduced S&T calibrated reviews leading to a more structured approach to talent identification and development.• Addressed poor employee communication by setting up an Employee Communication Forum, introducing senior management blog, IT business updates and manager guides.Delivered HR Projects including -• Worked as part of a global project team to develop and successfully implement a global leadership programme for first line managers. • Achieved IiP re-accreditation increasing from level 2 to level 4 overall against the measurement tool. Demonstrating a strengthened effective people management and development approach.• Managed the implementation of an online performance management appraisal tool. • Project managed the rollout of SAP into Belgium and The Netherlands.