Melanie Lopez

Melanie Lopez Email and Phone Number

Undergraduate Admissions Lead Customer Service Representative @ Montclair State University
Paterson, NJ, US
Melanie Lopez's Location
Paterson, New Jersey, United States, United States
About Melanie Lopez

Hi everyone, I'm Melanie, and I am now a senior at Montclair State University. I am majoring in Journalism and Digital Media and minoring in Creative Writing, both of which have aided me in enhancing my written and verbal communication skills. I am also a student worker on campus for the Undergraduate Admissions office, and would like to pursue the higher education route based on my experience. My hope is to be the helping hand to assist first time students and families heading into college/university. With my bilingual skills, I've been able to eliminate communication gaps and am looking forward to continue doing so down the line, especially for Spanish speaking families. Being a first generation Latina student, I understand the struggles students and families may be faced with and how much support they need.

Melanie Lopez's Current Company Details
Montclair State University

Montclair State University

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Undergraduate Admissions Lead Customer Service Representative
Paterson, NJ, US
Melanie Lopez Work Experience Details
  • Montclair State University
    Undergraduate Admissions Lead Customer Service Representative
    Montclair State University
    Paterson, Nj, Us
  • Montclair State University
    Society Of Professional Journalists Vice President Of Membership
    Montclair State University Sep 2024 - Present
    Montclair, New Jersey, United States
    I assist with welcoming and onboarding new members into the SPJ Chapter on our campus by providing them with the necessary resources, materials, and information needed for them to join the chapter organization.
  • Montclair State University
    Undergraduate Admissions Lead Customer Service Representative
    Montclair State University Mar 2024 - Present
    Montclair, New Jersey, United States
    I aid in the implementation of staff training in addition to providing front desk coverage by answering any phone calls, responding to emails, and providing assistance to in person visits. Along with this, I am a lead role in the hiring process for new employees and provide them with the training they need to succeed in the role. I am also responsible for outside tasks provided to me by our upper management.
  • Montclair State University
    Undergraduate Admissions Senior Customer Service Representative
    Montclair State University Sep 2022 - Mar 2024
    Montclair, New Jersey, United States
    I assist with the implementation of staff training in addition to providing front desk coverage by answering any phone calls that come through the front desk, responding to any emails sent to our inboxes, and providing assistance to in person visits.
  • Montclair State University
    Commuter Assistance Mentor
    Montclair State University Jun 2023 - Dec 2023
    The Commuter Assistance Mentorship Program (CAMP) is a program that matches upper-class commuters with first-year commuter students to assist with their transition to college.
  • Montclair State University
    Incoming Freshman Peer Mentor
    Montclair State University Jun 2023 - Aug 2023
    The Peer Mentor program works as a way to help incoming freshmen who have questions about what comes next after depositing and to encourage students to deposit that haven't yet done so. I, as their mentor answer any questions or concerns they have before entering for the Fall 2023 semester.
  • Montclair State University
    University Fellow
    Montclair State University Aug 2022 - Dec 2022
    Montclair, New Jersey, United States
    I am an upcoming student leader who will provide support, guidance, and mentoring to first-year students as they transition to Montclair State University.
  • Montclair State University
    Undergraduate Admissions Customer Service Representative
    Montclair State University Feb 2022 - Sep 2022
    Montclair, New Jersey, United States
    I assisted with helping those who come in person, emailed, or called us with any questions about applying to our university. Whether it's freshman applicants, transfer applicants, or even international applicants, all were assisted with my position.

Melanie Lopez Education Details

Frequently Asked Questions about Melanie Lopez

What company does Melanie Lopez work for?

Melanie Lopez works for Montclair State University

What is Melanie Lopez's role at the current company?

Melanie Lopez's current role is Undergraduate Admissions Lead Customer Service Representative.

What schools did Melanie Lopez attend?

Melanie Lopez attended Montclair State University.

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