As an Operations Manager at various companies, Melissa leverages 16+ years of administrative experience and 10+ years of HR roles to provide high-quality and customized support to clients across various industries and locations. She has an MS in Applied Psychology and a BA in Psychology, as well as multiple certifications in HR and DEIB, which enable her to understand + address the needs and challenges of diverse and remote workforces.Melissa's core competencies include HR + Operations, administrative support, data entry, customer support, people operations, operational/foundational support, employee experience, and DEIB initiatives. She has successfully executed and overseen the entire domestic and global recruitment process, assessed and streamlined HR tools and processes, and driven DEIB and employee relations across the business. Melissa is passionate about helping others, creating a better work environment, and always eager to learn new skills + collaborate with others. *I currently have available capacity, allowing for additional fractional clients or short term projects + contracts. Please reach out if you’d like my assistance so that we can determine alignment + availability.