Melby Abraham, Mba Email & Phone Number

Houston, Texas, United States

• Led WMS implementation across multiple locations, ensured seamless integration with existing systems (Oracle, SAP, etc), and championed user training to maximize adoption. Provided ongoing support and championed best practices for WMS users and the overall IT architecture.• Mapped existing processes, collaborated with stakeholders to implement change management initiatives, and developed recommendations to optimize IT infrastructure for all company-owned IT products, including BI tools.• Provided technical leadership for WMS, coordinated testing & QA with the India development team, established a US-based support center to resolve customer inquiries, and promptly expanded knowledge through cross-training in various supply chain roles.

Houston, Texas, United States

•Successfully monitored an $11M budget across multiple workstreams, demonstrating proficiency in forecasting, tracking timesheet, and actuals expenses, and contributing to invoicing.•Utilized Power BI, Planview, and Azure DevOps to generate reports on project metrics, enhancing visibility into Project Health and Timeline. It ensured accurate and insightful reporting, supporting accurate decision-making processes.•Ensured adherence to American multinational fast food restaurant franchise and Capgemini processes for status reporting, financial management, and issue/risk tracking, maintaining compliance and collaboration with project managers and Client leadership.•Led impactful meetings with Capgemini and Client teams, exhibiting strong communication skills, executive presence, and clarity in conveying complex project information.

Houston, Texas, United States

•Conducted interviews with internal/external stakeholders, leading to comprehensive functional documentation and user stories. Collaborated with technical architects to ensure clear flow explanation and technical documentation.•Planned and executed QA/UAT for the Fast Commerce project, crafting diverse test cases for extensive testing, including payment compliance, across mobile devices and browsers.•Coordinated and led weekly planning and status meetings, managing project scopes, change, and people management across all project phases.•Played a pivotal role in successful e-commerce implementations, providing client training, gathering requirements, and establishing functional and technical criteria for various features.

Houston, Texas Area

•Maintained a top priority on safety by consistently practicing safe behaviors, ensuring a high level of awareness on the sales floor for a secure shopping environment. Took responsibility for building security, including entrance/exit control, electronic surveillance, and cash office security.•Demonstrated respect and professionalism towards customers, associates, and leaders. Upheld the company brand image by maintaining a professional appearance and providing a clean, well-maintained, and merchandised store environment, consistently representing the store brand.•Executed the Loss Prevention Awareness Program with a strong customer service presence on the sales floor. Demonstrated integrity and honesty in interactions with associates and customers, safeguarding confidential information. Supervised front-end operations, ensuring associates adhered to company standards, effectively managed customer wait times, and optimized overall productivity.

Houston, Texas Area

•Ensured a positive shopping experience by making eye contact, smiling, and greeting customers courteously. Assisted with merchandise, promptly addressed customer inquiries, and demonstrated a sense of urgency in adhering to company best practices for maintaining a neat, clean, and organized store.•Prioritized safety as the top priority by practicing safe behaviors, correcting unsafe conditions promptly, and contributing to a clutter-free and secure store layout. Performed cleaning tasks such as sweeping, mopping, dusting, and disinfecting high-touch areas to maintain merchandise and team areas in adherence to standards.•Demonstrated a strong sense of urgency in executing daily tasks, maximizing productivity, and minimizing steps and touches in workflow. Adhered to company policies and procedures, including cash transactions, refund processing, and merchandise protection standards. Effectively communicated with customers, associates, and store leadership in a friendly and cooperative manner, showcasing business acumen and ensuring accountability and execution.

Houston, Texas, United States

• Revolutionized Life Core's producer management with model-based design, showcasing leadership by motivating and implementing strategic plans. Modernized test design processes.• Spearheaded the transformation of test design, transitioning from traditional methods to a modern process, resulting in a 20% enhancement in visualizing the target state.

Houston, Texas, United States

• Gained exposure to bp’s energy marketing, origination, analytics, finance, and trading culture• Developed critical skills through trading simulations, case studies, and presentations• An in-depth experience into the world of commodity trading and risk management in the energy industry within BP’s integrated supply and trading business

Houston, Texas, United States

• Acquired a business and technical acumen along with personal growth and professional development.• Gained insights and advice on business, leadership, and career from business executives and recognized experts.• Completed entry-level training in leadership, human resources, finance, and technology.

Master Of Business Administration - Mba, Finance, General

Bachelor Of Business Administration - Bba, Management Information Systems / Supply Chain Management