Mel Epley Email & Phone Number

San Diego, Ca, Us

San Diego Metropolitan Area

- Develops and implements comprehensive recruitment strategies to attract and hire qualified candidates for various roles and departments (e.g. Zoological, Environmental, EMT, Security, Park Operations), increasing new hire retention rate by 13%- Conducts candidate screenings, interviews, reference checks and assessments to evaluate qualifications, skills, and company culture fit- Collaborates with hiring managers to understand their specific talent needs and create job postings, and provides appropriate coaching and guidance on the interviewing and selection process- Fosters transparent and collaborative relationships with key stakeholders and upper management to keep them informed about recruitment strategies, progress and challenges, and regularly provides comprehensive updates on talent acquisition initiatives- Utilizes various sourcing methods, including job boards, social media, career website, job fairs and referrals to identify and engage with potential candidates and build a talent pool to proactively have candidates ready for future business needs and openings- Prioritizes and fills positions in a timely manner and develops applicant pipelines for specialized “hard to fill” positions- Manages the end-to-end recruitment process including job postings, candidate pipeline management, interviews, and offer negotiations- Builds and maintains strong relationships with candidates, ensuring a positive and personalized recruiting experience- Stays informed of industry trends, market intelligence, and innovative recruiting techniques to attract and compete for top talent- Analyzes current processes and ways to improve them (e.g. created a thorough onboarding guide and SOPs for the recruitment team)- Oversees the hiring and promotion process for 25-30 employees weekly, ensuring alignment with company objectives and hiring goals

San Diego, Ca

- Oversaw the entire lifecycle of the hiring process from posting openings, recruiting candidates, reviewing resumes, conducting interviews, hiring, onboarding and training- Monitored employee relations cases and participated in disciplinary meetings, terminations, and investigations- Improved employee performance by proactively identifying problems, evaluating potential solutions and implementing corrective action- Managed a team of 30 associates and continued employee development through coaching in customer service, product specifications, sales incentives and selling techniques, to increase customer satisfaction and generate repeat business- Coordinated opening and closing procedures and recommended changes to senior leaders to enhance efficiency of daily activities- Promoted team collaboration, performance, and productivity by fostering a healthy work environment focused on mutual success- Oversaw the sales floor and proactively interacted with customers to recommend products that best suited their needs, leading to achieving multiple Employee of the Month recognitions- Traveled to new locations and spearheaded the recruitment, hiring, and onboarding processes, setting up the new teams for success

- Created and managed a successful, new stock room process to maximize company sales and facilitate flow of product- Provided attentive and friendly customer service, creating a positive experience for all who came into the store

San Diego, California, United States

- In depth training acquiring knowledge of best practices and industry standards.- Gained experience in sourcing clients through lead generation, and recording results with complete and proper documentation.- Hands on training with inputting data through insurance rating systems.- Managed CRM platforms facilitating data analysis.

Honolulu, Hawaii, United States

- Leveraged classroom discussion strategies to engage students, promote topics of study and boost learning opportunities.- Followed classroom plans left by the class teachers, to continue student education and reinforce core concepts.- Enhanced student learning by optimizing a wide range of instructional approaches and innovative classroom activities.

Human Resources Management And Services

Bachelor'S Degree, English Language And Literature, General

Bachelor'S Degree, Literature

Education record