Responsibilities include but are not limited to:RecruitingOn boardingConflict resolutionWorkers compensation PayrollDOT complianceAccident investigation

• Recruiting and building talent• Staffing in a difficult market resulting in most adequate staffing in years.• Assisting 1-3 stores at any given time.• Conflict management.• Policy implementation.• Business partnership with Store Management.• Change agent: Trained, coached and mentored staff to ensure smooth adoption of new programs.• Train new Human Resource Managers and Human Resource Coordinators

• Managed the scheduling for store shifts so that there was proper staffing always. • Coached the team on effective upselling and cross-selling methods. • Immediately addressed problems with customers to promote quick and successful resolution. • Shared best practices for sales and customer service with other team members to help improve the store's efficiency. • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction. • Communicated clear expectations and goals to each team member. • Maintained established merchandising standards, including sales floor and promotional displays. • Served as both Administrative Assistant Manager and Sales Floor Assistant Manager