Melinda Slade Email & Phone Number

● Provides consistent coaching, mentoring, and practical support to providers● Investigate movement of members by navigating NCFAST, NCTRACKS, Alpha and review of claims● Develop, maintain, and provide quality training and technical assistance to support high performing Health Providers● Participate in QA/QI team projects, including monitoring and using clinical data to improve workflowprocesses and patient care quality● Lead monthly meetings and review/update member assignments● Provide strategic education on the special needs of members and comprehensive understanding of thecontracts and quality initiatives● Clinical liaison for Health Provider and Partners staff regarding questions/issues related to members● Onboarding of new Providers and ongoing education to assigned clients and staff regarding Tailored Planand Medicaid Direct contract requirements & SAAS platform● Responsible for ensuring the end-to-end success of data migration/import for new client implementation● Collaborate with other departments, including IT, to ensure provider data is collected to supportperformance monitoring and reporting.

● Collected and analyzed healthcare data, identified trends, and prepared reports to explain findings to leadership● Oversaw and managed department records, ensuring it meets policy requirements● Assisted staff with troubleshooting software related to data reporting● Supported leadership team with development/improvement of processes and procedures based on dataanalysis● Researched incident report data related to member claims and hospital stays● Updated employee caseloads & added staff to SAAS platform-TruCare● Configured reports using Excel, PowerBI and Trucare● Served as the contact person for data related tasks and training on software● Prepared monthly Key Performance Indicator (KPI) reports to analyze data for trends and patterns of staff notes/metrics

Gastonia, North Carolina, United States

● Served as first point of contact for the Human Resources Department on calls/questions from employees; Triaged calls/requests and escalated to the appropriate party as needed. ● Completed employee file audits to ensure compliance and accuracy with regulations. ● Updated employee data using HRIS software-ADP.● Maintained employee records and completed file audits to ensure compliance and accuracy.● Communicated with new hires to arrange for drug testing, background checks, and transcript/credential verification.● Worked with new employees to schedule New Hire Orientation (NHO) and training. ● Analyzed and interpreted policy and procedural guidelines to resolve problems and questions.● Examined employee files to answer inquiries and provide information for personnel actions.

Charlotte, North Carolina, United States

● Recruited students & alumni for partner employers, managed student work-based learningopportunities, and conducted initial site visits.● Used social media as a sourcing and branding tool to qualify candidates for active positions.● Facilitated and led meetings/training with hiring leaders or client groups.● Primary contact to recruit students and assist employers with filling positions.● Contacted area employers to develop cooperative education relationships for futureinternships/opportunities.● Developed marketing strategies for targeted industries and student populations by participating incampus resource days, career fairs and other events for student recruitment.● Utilized Datatel and Informer reports to collect data and design assessment instruments to matchstudent skills and interests to available positions.● Provided mentorship and guidance to students to develop job search skills including resume writing,researching, interviewing, and appropriate dress.● Used CRM software to track leads and track employer/student activity.

Charlotte

● Managed data retrieved from Datatel.● Responded to inquiries and requests involving some use of independent judgment to fit situation or facts with established guidelines; serves as informational resource to staff.● Reviewed documents and information; researched and resolved discrepancies. ● Monitored inventory and supplies and fill out orders as needed.● Managed forms and input demographics.● Greeted students and provide customer service.● Provided general information and answers inquiries on services and procedures over phone and in person.● Performed a variety of clerical services including typing correspondence and/or filing records.● Performed various administrative tasks including assisting in training programs, assisting in maintaining calendar, or scheduling rooms.

Belmont

● Recruited CNA’s and conducted reference checks.● Updated internal databases with new employee information and employment forms.● Assisted with new employee orientation, staffing & training.● Updated policies and procedures.● Managed files and communicated license or certification renewals.● Served as backup for caregivers.

Grier

● Managed reports in database to ensure the correct information is produced.● Presented new policies and training to staff.● Monitored staff files and data-entry to ensure staff are within compliance. ● Provided front office support by answering phones, assisting students, greeting, and directing office guests.● Developed and maintained records of students, grades, disciplinary actions, demographic statistics, immunizations, and printing report cards.● Responsible for analyzing information needed to complete and transmit various state reports through Powerschool.● Troubleshoot issues with Powerschool and enroll students or new staff entry.● Created all attendance related support to students by documenting, distributing, maintaining, and updating pertinent data.

Bachelor'S Degree, Business Studies In Human Resource Management, Graduate

Associate Of Arts And Sciences (Aas), General Office Occupations And Clerical Services, Graduate

Associate Of Arts And Sciences (Aas), Office Administration

Office administration training will grant you the skills needed to help increase the efficiency and organization of a business. This.