Melinda Crosetta Email & Phone Number

Sydney, Australia

Sydney, Australia

• Responsibilities/Achievements:
• Redesigned interaction flows and wireframes for the onboarding of the Telstra Home Dashboard app launch to support one of the key strategic products, Telstra Smart Wi-Fi Boosters Gen 2, on both iOS and Android platforms.
• Facilitated and analysed guerilla and user testing of the setup of Wi-Fi Boosters, which was well received by users and incorporated their feedback into the UX prior to release to maintain the app store ratings of 4/5.
• Created… Show more Responsibilities/Achievements:
• Created interaction flow diagrams for In Use setup of Wi-Fi Boosters, Guest Wi-Fi, Share Wi-Fi Password, Sending Feedback, Map My Wi-Fi, Device Management, Controls and Editing Wi-Fi Details.
• Created wireframes and prototypes to improve the user experience from external and internal customer feedback for key and highly valued features such as the setup of Wi-Fi Boosters, Share Wi-Fi Password, Sending.

Sydney, Australia

• Responsibilities:
• Facilitated Lean UX sessions to draw out requirements, priorities requirements and sketched out rough wireframes for a new superannuation product.
• Created wireframes/prototypes for a new superannuation product.
• Created and facilitated testing for a new superannuation product.
• Collated and presented findings from user research to Stakeholders.

Macquarie Park, Australia

• Mapped out customer journeys for home broadband, paying overdue bills and prepaid mobile.
• Created personas for prepaid mobile based on research and analytics.
• Facilitated Lean UX sessions to draw out requirements, priorities requirements and sketch out rough wireframes of responsive and desktop versions of specific pages.
• Created flow diagrams and wireframes for the new Fixed Wireless product, which resulted in an early product, launch allowing for the online sales team to… Show more
• Created flow diagrams and wireframes for the new Fixed Wireless product, which resulted in an early product, launch allowing for the online sales team to surpass their forecasted sales figure by 100%.
• Analysed heatmaps and scroll maps of the Prepaid plans page, which indicated that customers were unsure of what UI element they needed to click on in order to purchase the plan.

Sydney Area, Australia

• Responsibilities:
• Worked closely with product owners and stakeholders across multiple offices and time zones, using clear presentation skills to showcase design concepts.
• Created wireframes for e-commerce sites, mobile web sites, supplier extranet, internal tools and iOS/Android devices to showcase design concepts to stakeholders and developers.
• Created prototypes to demonstrate the interaction of UI elements and flow between screens to stakeholders and developers.
• Created… Show more Responsibilities:
• Created workflow diagrams to capture the different rules/decisions to determine the flow of information within an application and present it in an accessible format.

Sydney, Australia

• The Australian and New Zealand branch of the Thomson Reuters focus on delivering accurate, relevant and timely information and information management solutions for legal, tax and accounting businesses, professionals.
• Evaluated existing screen implementations.
• Proposed solutions to… Show more The Australian and New Zealand branch of the Thomson Reuters focus on delivering accurate, relevant and timely information and information management solutions for legal, tax and.
• Proposed solutions to improve the user experience.
• Designed wireframes to improve screen implementations.
• Designed the style guide for a search engine.

Sydney, Australia

• At Glintech I worked on several web applications including Rates Manager, Glintech Website Redesign, Inventory Management and Ordering, Purchase Request System and Resource Management System. Responsibilities:
• Evaluated existing screen implementations.
• Proposed solutions to improve the user experience and consistency of the overall site.
• Designed wireframes for new features based off functional briefs, business requirements and use cases.
• Created design… Show more At Glintech I worked on several web applications including Rates Manager, Glintech Website Redesign, Inventory Management and Ordering, Purchase Request System and Resource Management System..
• Created design guidelines.

Sydney, Australia

• The Australian Urban Land Use Planning Policy Monitor involved gathering planning policies from local councils throughout Australia through the use of a web based survey.Responsibilities:
• Designed the database schema for the web based survey.
• Implemented the database schema in MYSQL.
• Created the SQL queries to generate reports based on user feedback.

Sydney, Australia

• The Student Intranet involved creating a website where students could showcase their work and access the necessary forms students required. Responsibilities:
• Gathered and optimised media for the student intranet site.
• Updated and Maintained intranet site after the site was launched.

Bachelor Of Design Computing, Honours

Human Computer Interaction Online Coursera Course, State Of Achievement

This course analyzed techniques of design such as rapid prototyping and evaluating interface alternatives, and how these practices inform.

Fundamentals Of Java