Melisa Faustina Email & Phone Number

Sydney, NSW, AU

Sydney, New South Wales, Australia

- Facilitate a more transparent operation process to internal team through creation of work processes such as credit matrix catered to the branch and transfer of agreement process. This enable a faster credit assessment along with a more uniform assessment among the team.- Communicate and update internal team of Sydney branch in regards to any updated.

Sydney, New South Wales, Australia

- Assess applicant’s credibility in getting finance by the company through factors such as company's credit matrix, credit report, industry, financial statement and/or bank statement of the applicant- Liaise with business partners through both written and oral communications to facilitate a faster and higher customer satisfaction on credit assessment.

- Led a team of operations coordinators based in Vietnam to ensure efficient and effective delivery of campaigns- Second-in-command for managing the whole delivery team in APAC- Managed weekly leads delivery for 10+ campaigns- Performed data manipulation on qualified leads that will be send to client- Performed data analysis on challenging campaigns faced.

Sydney, Australia

- Managed weekly leads delivery for 10+ campaigns- Performed data manipulation on qualified leads that will be send to client- Performed data analysis on challenging campaigns- Collaborated with data team and account managers to ensure all are on same ground regarding campaigns’ feasibility and deadline

North Sydney, New South Wales, Australia

- Mined data from business directories, networking portals and company websites- Performed data cleaning on company’s database- Assisted Operations team on the data acquisition for their campaigns

Sydney, Australia

• Served food with a smile and in a timely manner
• Assisted kitchen in dishwashing and restocking utensils
• Answered phone calls for takeaway, complaints and queries in a professional manner

Sydney, Australia

- Visualised raw data information in a powerpoint slide - Analysed data trend based on a processed data- Computed accrued and prepaid expenses from invoices- Extracted data from multiple Excel sheets and external sources to produce a summary of specified information using Excel’s query, pivot table, V-lookup, and IFNA functions

Sydney, Australia

• Mentored weekly classes for postgraduate and undergraduate with class size of 3 to 30 students
• Assisted students in solving their queries and ensuring everyone was on the same ground of understanding
• Produced weekly report for each of the class to the PASS Co-ordinator regarding class outcomes and ideas to improve the experience

Jakarta, Indonesia

• Matched and organised client’s two years of external operation vouchers with the supporting data
• Checked to ensure every voucher was accompanied with the correct and sufficient supporting data
• Computed sales, purchases, bank and cash vouchers into Excel General Ledger and Accurate Software
• Actively participated in the fortnightly meeting of the company with the client regarding the new accounting system implementation