- Manage the preparation and delivery of the day-to-day activities of the social media team to ensure accurate and timely delivery of integrated communication products and services. - Coordinating a variety of tasks managing various campaigns, deadlines, budgets, reporting and competing priorities.- Assisting in managing integrated communication plans - researching, strategising, planning, drafting, implementing, moderating and advising on key insights.- Research and produce engaging content to a variety of audiences using contemporary practices and strategic objectives for external digital content, campaigns, and social media posts.- Build and maintain effective working relationships with other communications teams within the department, subject matter experts, and key internal and external stakeholders.- Provide regular high level of analytics reporting and insights to internal stakeholders on posts and campaigns.- Scan the environment and monitor and report on public issues and customer sentiment.- Closely liaise with Media and other areas of the Strategic Communication unit to assist with media statements and ministerial correspondence.- Assist in developing, preparing, delivering, and evaluating communication awareness and training programs for internal departmental stakeholders.

-- Assistant to the Executive Director of Customer Solutions (TransLink Division) –Oct 2019 - Dec 2021-- Business Support Officer – Revenue Protection (TransLink Division) –Nov 2017 – Oct 2019-- Assistant to the Executive Director of Service Policy and Operations (TransLink Division) --November 2016 - November 2017

Providing a high level of customer service to clients and candidatesPromoting and developing new businessBuilding and maintaining relationships with clientsClient visitsPerforming all aspects of the recruitment process including sourcing, advertising, screening, interviewing, reference checking and short listing.Candidate marketing (Reverse marketing)Data entry and system maintenanceClient and candidate liaisonHuman resource consultingRecruitment process guidance and managementOn call 24 hours

Companies: Practical Peripherals Corporation (PPC), Megasealed, & Kinetic Group.

(Acting Service Department Manager for 2 months)