Melissa Griffith Email & Phone Number

Seattle, WA, US

San Francisco, California, United States

Collaborated with teams across the Deposits Technology group to prepare for the bank’s core banking platform transition from TotalPlus to Integrated Banking System (IBS). Conducted regular meetings with stakeholders to ensure alignment in expectations, priorities, and negotiables.Used process maps and interviews to deconstruct as-is and to-be processes.

Seattle, Washington

Managed banking compliance platform from a proof-of-concept model to a live SaaS solution to enable data collection and government reporting on high-risk clientele, giving access to banking products and greatly reducing risk for cash-based businesses.Created workflows for end users from different backgrounds – financial institutions and cannabis related.

Seattle, Washington, United States

Implemented “Scrumban” agile methodology using Jira to manage development work.Deconstructed large feature requests and roadmap items to create deliverable work assignments in the form of user stories and requirements.Assisted in assigning and balancing workloads across the development team of 10 in-house and 12 remote developers and testers.Worked with.

Deconstructed and documented the needs of other departments at the bank so that my software team could successfully create or modify systems and applications to fulfill these needs. I also worked in our organization's Agile development group to research, define, and execute experiments using Agile tenants to address common challenges across the technology.

Lakewood, CO

Training to become a business analyst. As a former branch employee, this involved bridging my existing knowledge of banking processes to a new understanding of project processes and methodologies, gaining experience in different requirement elicitation and process analysis techniques, and practice with project management and documentation tools.

Lakewood, CO

Processed customer transactions while delivering exceptional customer service and creating genuine connections with customers.Additional duties included notarizing documents, maintaining customer files, processing bills, and compiling information from other branches within our market.

Downtown Denver, Colorado

Trained and helped implement new Lean production method that resulted in the highest weekly and daily sales records in over ten years of business. Managed a team of nine employees during peak sales periods through deployment and delegation, including intervening in unusual customer situations and coaching partner opportunities. Contributed to business.

Littleton, CO

As a member of a small creative team, handled most operational responsibilities, including:Creating production schedules to maintain organization and workflow of projects, creating order mock-ups for client approval, and handling client interactions involving customer service, order intake and distribution, creating invoices and processing payments..

Littleton, CO

Led teams of up to twelve photographers and clerks to photograph students for school pictures and ID cards. Coordinated and communicated with school staff, students and parents in addition to photographic team. Managed set, photographic and printing equipment. Responsible for trouble-shooting issues with equipment.Assisted in managing orders and photograph.

Bachelor Of Arts (B.A.), History

Activities and Societies: University of Colorado Women's Rugby Club

Education record

Education record