Melissa Ames possesses expertise in cross functional team leadership, program management, process improvement, healthcare, salesforce.com and 13 more skills. She is proficient in Spanish. Colleagues describe her as "Ambitious, sharp, and honest are just a few of the traits that come to mind when I think about Melissa. During the five-year span that we were colleagues, I was impressed and inspired by her business acumen and industry knowledge, but what really sets Mellissa apart are her communication skills. Whether she needed to explain a complex business requirement to the engineering team, patiently collaborate with a teammate to solve a problem, or make a formal presentation to a customer, she could successfully do it all and make it look easy. Whether its improving team performance, growing customer relationships, or creating a positive corporate culture, Melissa’s warm personality and endless talent make everyone around her better." and "Unsung hero is what comes to mind when I think of Melissa. Over the past 4 years I have been impressed with Melissa’s ability to effortlessly juggle multiple priorities while giving each and every one of her customers the perception that she is working just for them. Melissa has the unique ability to see it all - from the big picture executive leadership vision to the brass tacks of execution – earning her credibility at all levels of the organization. She translates external client needs/requests with ease and partners with the appropriate cross functional team to deliver high quality results. Her tireless work ethic coupled with excellent organizational skills enable her to excel in delivering exceptional customer success. Perhaps most important of all, Melissa’s can-do attitude and easygoing disposition her a pleasure to be around and work alongside!"