Melissa Aronson

Melissa Aronson Email and Phone Number

Customer Success Operations at Contentsquare @ Contentsquare
Melissa Aronson's Location
New York, New York, United States, United States
Melissa Aronson's Contact Details

Melissa Aronson work email

Melissa Aronson personal email

About Melissa Aronson

Experienced Customer Success professional with a history of working in SaaS, Retail/Luxury omnichannel marketing and digital analytics. Skilled in management with a love for mentoring. Currently focused on internal growth and scaling our Customer Success organization. A naturally curious person who is always learning. Alumni of the University of Wisconsin-Madison.

Melissa Aronson's Current Company Details
Contentsquare

Contentsquare

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Customer Success Operations at Contentsquare
Melissa Aronson Work Experience Details
  • Contentsquare
    Senior Manager, Customer Success Operations - Global
    Contentsquare Feb 2023 - Present
    Paris, Fr
  • Contentsquare
    Manager, Customer Success Operations - Global
    Contentsquare Sep 2022 - Apr 2023
    Paris, Fr
  • Contentsquare
    Manager, Customer Success Operations - North America
    Contentsquare Apr 2021 - Sep 2022
    Paris, Fr
  • Contentsquare
    Manager, Enterprise Customer Success (North America - East)
    Contentsquare Oct 2020 - Apr 2021
    Paris, Fr
  • Contentsquare
    Lead Customer Success Manager
    Contentsquare Jun 2019 - Oct 2020
    Paris, Fr
    - Manage a team to drive renewal and upsell across North America's portfolio
  • Contentsquare
    Customer Success Manager
    Contentsquare Sep 2018 - May 2019
    Paris, Fr
    - Manage 15-20 accounts- 100% personal portfolio retention
  • Macy'S
    Manager, Marketing Strategy – My Stylist & Weddings
    Macy'S Dec 2017 - Aug 2018
    New York, Ny, Us
    Strategy owner of Macy’s personal shopping service, My Stylist, managing all marketing budgets, acquisition and retention tactics including site, digital and social mediaCreated highly targeted, personalized bridal lifecycle campaigns through email, store collateral and direct mailCrafted 2019 registry vendor program, formalizing custom vendor packages in order to meet co-op plans and fund marketing effortsLead for the 2019 national wedding and registry branding campaign, allocating funds for casting, production and creative assets
  • Macy'S
    Manager, Marketing Strategy - Sitewide
    Macy'S May 2016 - Dec 2017
    New York, Ny, Us
    Executed top-grossing national promotions through site, email, affiliate, SEO, SEM, digital and social channels, inclusive of personalization, testing, retargeting, and co-op effortsLead cross-functional partnerships with creative, merchandising, email, affiliate, search, branding, public relations and analytic teams to maximize customer engagement and promotion redemptionStrategy lead for key market share events, including Black Friday, Cyber Monday and Friends & FamilyStrategized site media for fundamental acquisition campaigns, including a new loyalty program, digital coupons, in-store pickup, same day delivery and local services or charity/relief efforts
  • Gilt.Com
    Associate Marketing Manager, Men'S
    Gilt.Com Jun 2015 - May 2016
    Boston, Massachusetts, Us
    Marketing lead for Gilt Man's business, driving calendar, budget spend and cross-channel marketing efforts to increase vendor participation and grow the men’s business to planDrove incremental revenue through innovative influencer campaigns and sweepstakes during Father’s Day and Fall Fashion eventsRestructured creative process to maximize production efforts and marketing budget. Trained business stakeholders from cross-functional teams to ensure company consistency
  • Saks Fifth Avenue
    Senior Digital Marketing Coordinator
    Saks Fifth Avenue Feb 2014 - Jun 2015
    New York, Ny, Us
    Digital lead for national loyalty program, SaksFirst, executing retention and personalization strategies to exceed yearly plan for offer redemptionManaged execution of national promotions, including Friends & Family, mystery offers and buy more spend more campaigns, owning all creative, data requests, legal requirements, customer facing collateral and codes, site and email content to drive a sales plan gaining market shareCreated a local drive-to-store email program, decreasing marketing spend while increasing amount of customer reservations and attendance nationwideManaged third party email partnerships to facilitate email growth
  • Experian Marketing Services
    Account Manager, Cross-Channel Marketing
    Experian Marketing Services Jul 2012 - Jan 2014
    Costa Mesa, Ca, Us
    Increased spend of new and established clients by developing email campaigns and serving as a daily solutions manager for Saks Fifth Avenue, Chanel, Clinique, Bobbi Brown, and Bumble & Bumble. Contracted to work in-house at Chanel for two monthsSupervised HTML, reporting and data projects including: API/EBM triggers, responsive design, dynamic, personalized and geo-targeted content to acquire new addresses, engage active customers and re-target inactive addresses through optimized campaigns and customer insights
  • Beachmint
    Jewelmint Campus Brand Ambassador
    Beachmint Sep 2011 - May 2012
    Santa Monica, Ca, Us
    Set up and ran up to 4 events per month to market the website JewelMint and increase sales and awareness of the brand on the University of Wisconsin-Madison campus
  • Sony Pictures Entertainment
    Spectrum Program Intern
    Sony Pictures Entertainment Jun 2011 - Aug 2011
    Culver City, Ca, Us
    Assisted with screenings, premieres, and events to successfully promote Columbia Pictures movies. Also updated press lists and assisted with office work to keep publicists connected to important media contacts. Spent two weeks as 'Clumsy Smurf' to promote the movie, given the opportunity to ring the Stock Exchange Bell and light the Empire State Building blue.
  • Red Card Athletics
    Promotions Intern
    Red Card Athletics Sep 2010 - Aug 2011
    Madison, Wi, Us
    Was hired as the first associate by the founders of Red Card. Planned promotional events in the Greek community to increase registration of members and restaurants for the campus meal plan. Individually reviewed UW-Madison athletes’ purchases to ensure they were abiding by NCAA regulations.
  • The Onion
    Advertising And Promotions Intern
    The Onion Feb 2010 - Dec 2010
    Chicago, Il, Us
    Assisted in advertising sales by attending client meetings, organized and created advertisements and followed up with clients to rate their satisfaction.
  • The Daily Cardinal
    Marketing Team Member
    The Daily Cardinal Feb 2010 - May 2010
    Madison, Wi, Us
    Part of a 10 member team which helped develop better readership strategies for the paper. Was individually responsible for calculating total return percentages at various locations of distribution.

Melissa Aronson Skills

Social Media Email Marketing Digital Marketing Social Networking Public Relations Facebook Marketing Microsoft Office Editing Strategic Communications Brand Awareness Integrated Marketing Powerpoint Dreamweaver Indesign Writing Loyalty Marketing Promotions Microsoft Excel Digital Illustration Mac

Melissa Aronson Education Details

  • University Of Wisconsin-Madison
    University Of Wisconsin-Madison
    Strategic Communication

Frequently Asked Questions about Melissa Aronson

What company does Melissa Aronson work for?

Melissa Aronson works for Contentsquare

What is Melissa Aronson's role at the current company?

Melissa Aronson's current role is Customer Success Operations at Contentsquare.

What is Melissa Aronson's email address?

Melissa Aronson's email address is me****@****ail.com

What schools did Melissa Aronson attend?

Melissa Aronson attended University Of Wisconsin-Madison.

What skills is Melissa Aronson known for?

Melissa Aronson has skills like Social Media, Email Marketing, Digital Marketing, Social Networking, Public Relations, Facebook, Marketing, Microsoft Office, Editing, Strategic Communications, Brand Awareness, Integrated Marketing.

Who are Melissa Aronson's colleagues?

Melissa Aronson's colleagues are Denisa Muntean, Kimmy Tang-Wright, Ruth Akinwunmi, Jake Laxton, André Sousa, Daniel Loesch, Sylvain Rousseau.

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