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Professional Skills: * Demonstrates executive relationship development skills* Recognized leadership skills in driving consensus and results across diverse teams* Effective communication of complex information across multiple organizational levels to drive results* Multi-tasker, allows for successful management of many simultaneous customers and projects at the same time, without degradation in customer satisfaction experience* Focused problem solver with strong listening skills, able to "get to the bottom line" and develop course of action* Excellent computer skills with experience in CRM Funnel Management and Tracking Applications, Microsoft Office, and SharePoint.
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Director Client ExecutiveAt&TPurcellville, Va, Us -
Principal ArchitectAt&T Apr 2021 - PresentUnited States -
Client Executive, DisaAt&T Sep 2013 - Aug 2022Vienna, VaDeveloped and maintain client executive relationships and sales strategy for DISA, DITCO, and Various DoD Agencies representing $90M annual revenue.* Responsible for managing current network contracts with DISA. Including DISA Access Transport Services (DATS), DCTS-N, DITCO IQO, Networx Universal & Networx Enterprise.* Supported several large proposal response efforts within the DISA module, resulting in an award to AT&T. Including: - Global Network Services (GNS) - DISA CONUS Transport Service - Networx (DCTS-n)* Developed tools and processes that lead to efficiencies in managing the upfront customer relationship and acceptance of orders into AT&T* Provide day-to-day oversight and management of sales support personnel within the DoD module, including the Account Executive and Client Support Specialists* Provide guidance to new hires as AT&T Core subject matter expert within the DoD organization
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Client Business ManagerAt&T Oct 2011 - Aug 2022Oakton, VaWorked as customer interface supporting Marine Corps Recruiting Command (MCRC) and Various Army Entities* Successfully lead sales team through aggressive MCRC transition from MIS to AVPN service * Created tools and processes that lead to efficiencies in managing the upfront customer relationship and acceptance of orders into ATT – Rolled out to sales support team to ensure consistencies in dealing with AT&T customers* Worked closely with Program Office supporting DOD accounts to develop methods and procedures to ensure effective customer management and continued high customer satisfaction * Worked with PMO team to develop and enhance POST methodology for tracking & managing customer projects
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Account ExecutiveAt&T Sep 2002 - Oct 2011Worked as customer interface for numerous government agencies to maintain and grow business on their accounts.* Proven success in managing multiple customers and projects simultaneously* Successfully established and maintained business relationship with government customers* Customers supported include (but not limited to): GAO, GPO, American Red Cross, Commerce, EPA, TVA, Senate, House of Reps, HUD, SBA, FCC, FTC, NLRB, UN, World Bank, Embassies & Consulates, NASA & US Courts* Worked with Sales Manager to develop go-to-market plan to target more than 200 federal agencies.* Supported customers in all aspects of account management including pre-sales, implementation, billing and account receivables.* Received Achiever’s Club (100% club) every year since starting at AT&T Government Solutions.
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Executive Assistant To Svp Government Solutions DivisionQwest Communications Sep 1999 - Aug 2002Supported all daily functions for the Senior Vice President of Government Services, including but not limited to:* Primary interface for contact and scheduling for external as well as internal executive contact.* Administratively supported Qwest’s involvement with The President’s National Security Telecommunications Advisory Council.* In support of the Account Managers, created and modified customer external and internal presentations.* Tracked and Managed headcount requirements for division of approximately 500 people.* Managed Suite at the MCI center for entire Sales organization located in the Washington DC metro area.* Organized and arranged Division events such as quarterly meetings and team building events.* Assisted in tracking of monthly revenue and expense numbers.* Reviewed and validated travel requests on behalf of Divisional Senior Vice President for entire Federal Region. -
Computer TechnicianSprint Nextel 1997 - 1999Supported computer desktops and servers for the Government Systems Division.* Worked for internal Help Desk. Provided at desktop computer support for all persons in the Government Systems Division.* Performed routine and emergency maintenance on internal servers.* Managed transition from Macintosh computers to PC for the entire Government Systems Division. -
Administrative AssistantSprint Nextel 1996 - 1997Supported the Director of Sales and Sales Division.* Managed daily calendar, telephone calls and meetings for entire Federal Directorate.* Created and Modified Customer presentations for largest sales Directorate within the division.
Melissa Baldwin Skills
Melissa Baldwin Education Details
Frequently Asked Questions about Melissa Baldwin
What company does Melissa Baldwin work for?
Melissa Baldwin works for At&t
What is Melissa Baldwin's role at the current company?
Melissa Baldwin's current role is Director Client Executive.
What is Melissa Baldwin's email address?
Melissa Baldwin's email address is me****@****att.com
What is Melissa Baldwin's direct phone number?
Melissa Baldwin's direct phone number is +1 210 821*****
What schools did Melissa Baldwin attend?
Melissa Baldwin attended Radford University.
What are some of Melissa Baldwin's interests?
Melissa Baldwin has interest in Professional Networking, Golf, New Technology, Spending Time With Family.
What skills is Melissa Baldwin known for?
Melissa Baldwin has skills like Telecommunications, Account Management, Managed Services, Management, Sales Operations, Sales, Wireless, Solution Selling, Leadership, Microsoft Excel, Voip, Pre Sales.
Who are Melissa Baldwin's colleagues?
Melissa Baldwin's colleagues are Mahshid Marsh, Soud Oman, Louis Altieri, Kenneth Freeman, Jose Berrios, Gayonetta John, Irving Paredes.
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Melissa Baldwin
Usa Today Bestselling Author/ Writer, Travel Advisor Specializing In Disney VacationsFrisco, Tx1yahoo.com -
Melissa Paloti
Belle Mead, Nj7bedbathandbeyond.com, bedbathandbeyond.com, cruisecritic.com, cruisecritic.com, bedbath.com, bedbathandbeyond.com, carfax.com3 +160973XXXXX
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Melissa Baldwin
Assistant Director Of Regional Services, Edadvance, Ct-Seds, Iep And Professional Development Expert, Leadership And Teaching CoachMiddlebury, Ct2yahoo.com, edadvance.org1 +186042XXXXX
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Melissa Baldwin
Greater Tampa Bay Area3gmail.com, tigercomm.us, mychasemedia.com4 +141684XXXXX
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Melissa Baldwin
Taunton, Ma2bettercommunity.com, neigc.com
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