Melissa Beard Email & Phone Number

Kansas City, Kansas, United States

Kansas City, Kansas

Kansas City, Missouri Area

Lenexa, Kansas

Kansas City, Kansas

Manage a team of Credit Analysts, Cash Application Specialist and Billing and Collection Administrator.Develop staff skill sets and streamline existing operations.Prepare weekly and monthly Accounts Receivable aging report and analyze for discrepancies and trends. Specifically evaluate DSO and Bad Debt Reserve to minimize company losses and improve cash flow.Determine and enforce policies to comply with Sarbanes–Oxley standard.Compile and manage communication detailing operating activities for Executive Management.Review and adjust customer credit limits and payment terms after evaluating credit scores, payment history, and length of relationship.Update metric board periodically to monitor current and most important metrics to improve the overall department and organizational goals.Monitor problem accounts and offer suggestions to the Credit Analysts to help collect payment on past due customers in a timely manner.Prepare accurate monthly, quarterly and year end reports and charts for Management review.Prepare and present annual performance reviews to staff and develop performance plans for the upcoming year.Perform monthly one on one meetings with staff to ensure goals are on track and make any changes necessary.

Reduced bad debt reserve for my group of accounts by over $50,000 in 4 months. Also reduced the balance of accounts with invoices over 1 year to $0.Created a spreadsheet for monitoring and tracking bad debt reserve which the rest of the team now usesActed as the spokesperson on several process improvement teamsUsed my organizational and time management skills to work all the accounts in my group every month and reduce the amount of past due balancesUsed my leadership skills to mentor other team members and guide them when I could offer assistanceSignificantly reduced the number of write offs I had each monthDemonstrated the ability to learn and retain new information very quickly, and am able to train others

(Skip Tracer)Used verbal and written communication along with negotiation and persuasion skills to save the company over 2 million dollars per month by resolving delinquent accounts before they were charged offInvestigated and analyzed up to 100 customers accounts per month using creativity, problem solving skills and skip tools to locate customersCreated a skip training class for new employees and team leaders which I presented monthly using PowerPointDeveloped business relationships with private investigators and repossession agents that assisted in locating customers

Msm - Master Of Science In Management, Management

Bsba - Business Administration, Management And Human Resource Management