With over 10 years of work experience in various customer service and administrative roles, I am a versatile and adaptable professional who can handle different tasks and challenges. I have a passion for learning new skills and applying them to improve the quality and efficiency of my work. I have a strong background in GIS and mapping, which I developed during my most recent role as a GIS Production Assistant at PacifiCorp, a leading energy company in the Northwest.As a GIS Production Assistant, I coordinated the department workflow, managed records, responded to inquiries from field operations, assisted with map updates, and supported legal discovery requests, investigations, and audits. I used various GIS programs and tools to perform mapping maintenance tasks and produce accurate and timely reports. I also leveraged my customer service skills to communicate effectively with internal and external stakeholders, and to resolve issues and complaints. I left PacifiCorp in May 2015 to focus on my family, but I am eager to re-enter the workforce and utilize my skills and experience in a new environment.