Melissa Caperton Email & Phone Number

Jacksonville, Florida, United States

Snapshot:-Established a robust quality improvement function, key focus on value-based funding trends.-Contributed to the realization of $6M in quality-based funding from our contracted revenue helping the organization to improve operations and sustainability through strong collaboration with physicians, IT staff and executive leadership.

Snapshot:-Transitioned organization to a complete EHR system.-Saved over $400K by re-negotiating corporate coding/billing resources.-Grew the education team into a fully operational unit; helped team achieve strong outcomes.

Snapshot:-Developed in-house curriculum; designed and maintained learning material for new classes.-Published periodic newsletters regarding issues in coding and reimbursement.

Snapshot:-Facilitated charge capture processes by creating and maintaining charge capture forms.-Cut costs and reduced errors by securing provide copy ready artwork independently.

Snapshot:-Provided instruction for 2-3 classes of up to 25 students every 5 weeks.-Encouraged at-risk students persist through academic challenges; held +90% student rating.

I loved working with these amazing people at the AAPC and on the AAPCCA BOD. My favorite 'footprint' is the legacy of a great new Scholarship program.

Doctor Of Health Administration, Health/Health Care Administration/Management, A

The mission of the DHA program is to prepare health professionals to become innovative leaders, problem-solvers within the complex.

Masters Of Arts, Organizational Management

Bachelor, Health Information Management