Melissa Carlson Email and Phone Number
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Experienced innovative technical professional leveraging existing client-facing experience, strong communication skills and deep knowledge of the technology industry. Knowledgeable in explaining technical aspects of products and providing technical discussions with customers to solve business needs.
Microsoft
View- Website:
- microsoft.com
- Employees:
- 231118
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Sr. Security Cloud Solution ArchitectMicrosoftNashville, Tn, Us -
Sr. Cloud Solution ArchitectMicrosoft Oct 2022 - PresentNashville, Tennessee, United States· Achieves RBI targets & helps customers achieve business goals by creating intent for usage/consumption across Microsoft 365 E5 and Azure Security workloads· Helps customers optimize & adopt security cloud investments leveraging Solution Plays & Value Based Deliveries · Works with CSAM/STU Specialists to identify customer security consumption opportunities -
Modern Work Architect SpecialistMicrosoft Aug 2021 - Oct 2022Nashville, Tennessee, United States· Served as a FastTrack escalation point for MWAs & SMEs on Endpoint Security & Management· Leveraged learnings to close knowledge gaps across FastTrack MWAs/SMEs/FEs· Shared insights through the FastTrack Insight program to help improve products from working directly with customers & FastTrack resources -
Modern Work ArchitectMicrosoft Nov 2020 - Aug 2021Nashville, Tennessee, United States· Served as the chief deployment coordinator for Microsoft 365 engagements· Accountable for Modern Work technical vision, customer deployment roadmap and end-to-end· deployment plan success.· Provided technical deployment guidance and best practices alongside FastTrack resources & partners -
Senior Consulting EngineerCdw Aug 2020 - Nov 2020Nashville, Tennessee, United States· Served as the technical point of contact on customer engagements· Assisted internal teams with technical issues and pre-sales conversations· Ensured solutions are implemented as designed to the customer’s satisfaction and approval -
Consulting EngineerCdw Nov 2017 - Aug 2020Nashville, Tennessee, United States· Led planning, design, and implementation of Microsoft solutions such as, the Microsoft EMS Suite, Office 365 and Windows 10 · Troubleshooted, maintained, upgraded, and provided solutions to complex hardware/software problems· Worked with Client Engagement Managers, Sellers, Project Managers and customers to manage expectations and timelines to ensure expectations and commitments are met -
Associate Consulting EngineerCdw Apr 2016 - Nov 2017Dallas/Fort Worth Area· Delivered Microsoft Exchange and Office 365 customer solutions with experience in migrations · Participated in technology design sessions, providing technical analysis on implementation · Reviewed Statement of Work (SOW) for projects, validating scope and project requirements -
Senior Technical Specialist IAtto Technology, Inc. Jul 2013 - Apr 2016Buffalo/Niagara, New York Area· Provided pre-sales and post-sales technical assistance to Channel customers · Developed technical white papers to assist sales in providing storage solutions with ATTO products· Trained Channel customers and Distributors on the features and uses of ATTO products -
It Support SpecialistLpciminelli, Inc Sep 2011 - Dec 2012Buffalo/Niagara, New York Area· First point of contact for users’ company-wide seeking assistance with hardware or software issues· Microsoft 2010 Exchange Mailbox/Account Administrator · Coordinated Field office setup
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Information Services CoordinatorBuffalo Niagara Partnership Jul 2010 - Sep 2011Buffalo/Niagara, New York Area· Responsible for Windows server administration and Windows desktop support· Maintained telephone/voicemail system and copiers· Assisted with Business Intelligence inquiries received from individuals and businesses
Melissa Carlson Skills
Melissa Carlson Education Details
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International Business -
Information Technology
Frequently Asked Questions about Melissa Carlson
What company does Melissa Carlson work for?
Melissa Carlson works for Microsoft
What is Melissa Carlson's role at the current company?
Melissa Carlson's current role is Sr. Security Cloud Solution Architect.
What is Melissa Carlson's email address?
Melissa Carlson's email address is me****@****cdw.com
What schools did Melissa Carlson attend?
Melissa Carlson attended D'youville College, D'youville College.
What skills is Melissa Carlson known for?
Melissa Carlson has skills like Networking, Computer Hardware, Windows 7, Training, Troubleshooting, Windows, Windows Server, Storage, Os X, Operating Systems, Microsoft Technologies, Information Technology Training.
Who are Melissa Carlson's colleagues?
Melissa Carlson's colleagues are Pervin Meherremov, Elena Gjorevska, Tangbaihe (Mona) Wang, Damian Francis, Peggy Jacobs, Eric Steinman, Igor Balashov.
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