Melissa Chen Email & Phone Number

-Actively manages an account portfolio of over 60 brands totaling over $2M in revenue with a focus on Beauty, Health, and Food verticals.-Maintains daily communications via email and calls with clients to identify and meet mutual goals while also managing expectations and instilling trust.-Develops and presents marketing solutions to create new opportunities for investment and growth.-Analyzes data and trends to develop new strategies for partners to meet their objectives and increase revenue.-Executes campaigns to help clients meet their KPIs and proactively oversees optimizations to ensure maximum client spend.-Identifies churned accounts and present package options to secure consistent spend.

-Built and presented reports for senior management to easily analyze actionable trends.-Communicated and coordinated campaign timelines, assets, and opportunities between senior managers and editorial staff.-Created proposals for my senior director to pitch new business-Responded and addressed day-to-day communication with clients in a timely manner including onboarding new merchants, coordinating KOL campaigns, and relaying marketing offers and changes to our editorial team.

Dallas/Fort Worth Area

-Organized meetings, flights, and accommodations to budgetary and administrative standards.-Submitted, reconciled, and analyzed expense reports to track departmental spending.-Produced and distributed company memos, surveys, and other internal communications to ensure consistent sharing of knowledge and new updates.-Consistently planned engaging company events for the diverse employee population while staying within budgetary limits.

Garland, Tx

-Interviewed and hired qualified candidates-Trained and assessed new hires to place them in a position that will optimize their skills-Oversaw employees' day to day work -Designed and implemented office policies to help streamline operations-Created a hold/backorder system to improve sales and inventory flow

Shanghai, China

- Translated various texts from Chinese to English- Found potential clients using Topease- Made and presented powerpoints- Sent and answered clients via e-mail- Advertised for Beryl Labs on Alibaba- Met with foreign clients and acted as a translator and guide

Nyc, Ny

- Summarized and organized monthly press clippings- Compiled media lists using Cision- Performed administrative tasks for the Corporate Communications Department including printing, scanning, and photocopying- Completed miscellaneous errands such as assembling carpet samples, securing paint swatches from another location, and putting together press packages

Bachelor’S Degree, International/Global Studies

Education record

Education record