Responsible for technical training implementation of all new clients and ongoing training of existing clients as needed. Design, create and edit multi-media training program, maintaining all BlueSky training documentation and on demand video content. Provide development team with strategic insights and recommended upgrades.

Increasing client retention and incremental revenues by providing ongoing training and education to clients. Prioritizing prospects across the state for our a Global Prescription Management platform.

AE, Gannett AutomotiveIt is my role to develop advisory relationships with automotive dealerships large and small. Providing growth solutions based on data analysis of that unique dealerships performance; factoring in market share, social, SEM, Google Analytics, as well as recommendations and feedback on merchandising, reputation and store processes. Working closely with service and sales managers, General Managers and Managing Partners offering solutions including Cars.com, ReachLocal suite, and O&O products. I first came to Gannett in Phoenix, AZ in 2012, transferring to TN in early 2016. Joining the Nashville team gave me a great opportunity to recover dealership relationships through enriched attention, automotive market expertise and advertising savvy across digital and more traditional platforms.Success includes strong retention over 89% of clients, training co-workers on Cars.com products/services and insights, winning the YoY % Growth Award award (ranked 4th for desks $250k+ in across all of Gannett). Also teaching training classes for dealerships' sales staffs on importance of, and best practices to, gaining reviews/reputation.

Understand key trends in Cars.com and other digital and advertising mediums and provide expert guidance. Upsell existing clients by developing and delivering digital ideas/solutions to grow market share and exposure. Develop an understanding of the customer's digital business needs, trends and patterns within industry. Interact with clients to review reporting/optimize campaigns at least once per month. Utilize research and sales tools in developing digital campaigns which articulate value of Company offerings. Maintain an awareness of revenue responsibilities and performance to goal.

Assists sales staff and provides customer service and support to customers. Coordinate and execute internal functions, handling key, large and/or complex accounts. Providing world class customer service and support to accounts in support of the sales staff, assisting Account Executives in achieving their monthly and quarterly objectives. Facilitate workflow to staff of 7 Account Coordinators, track and communicate fulfillment across Print, Digital and TV to Account Executives and/or customers. Works closely with customers and AEs to facilitate proposals, correspondence, and resolution of customer's issues. Builds customer relationships and understanding of customer business needs, trends, etc.

Health and Wellness Channel Director: Supervise VoiceAmerica Network's Health and Wellness Channel including correctness of host/show information and overview of channel information.Senior Executive Producer: Oversee host and network functions pertaining to shows. Support hosts with concepts of marketing/advertising, sponsorship and reach of goals in general.

Oversaw employees, clients and vendors within real estate management company.

Supervised four person team and specialty clients and maintained vendor communications.

Maintained office functions including 10 line phone system, greeted clients, purchase and inventory of all office supplies, shipping & handling, Accounts Payable, misc duties

Accounts Payables, Accounts Receivables, data entry