Release Train Engineer for two ARTs since early 2019.Seasoned Professional Services leader and IT Project Manager for over almost 15 years before transitioning into the ScrumMaster role and then to the RTE role. I have demonstrated success in motivating teams of people to achieve challenging goals and making them self-organized while being a servant leader.In my role as ScrumMaster I lead teams using Scrum while producing high-value projects and product enhancements. I am an excellent communicator and have a strong relationship with my customers and IT co-workers. I have completed the Advanced Certified ScrumMaster and Certified Product Owner certifications and also hold my CSP in both through Scrum Alliance. I also hold the Professional Scrum Master 1 and ITIL-F certifications. In addition I have completed my ICAgile Certified Professional, ICAgile Certified Coach certifications, Certified SAFe 5® Release Train Engineer, Certified SAFe® 4 Agilist and Certified SAFe® 4 Product Owner/Product Manager.Specialties include: SAFe, Scrum, ITIL, Agile, CRM, Jira, Jira Align, customer support, negotiation, client retention, project management, program management, software implementation, quality assurance, software design, product management, project management, change management, capacity management, incident management and p&l management.