Melissa Dow Email and Phone Number

•Responsible for ordering and obtaining information for closings; tax certificates, dues, payoffs, surveys and many other documents. •Preparing files for Escrow Officer with clients, agents, sellers, buyers, and lenders to facilitate closing process. •Responsible for reviewing HUD-1 disbursement worksheets and settlement statements including lender and attorney documents. •Clearly outlining terms and conditions for each closing.•Coordinating with Examiners /Underwriters to answer customer questions regarding title commitments. •Facilitating proper schedule of closing. •Receiving funding and disbursing payments to the proper parties.

Concierge & Marketing RepresentativeRepresent Wyndham brand and productPitch guests at check-in to take a Wyndham timeshare tourCold calling & door to door salesMaintaining a competition and sales driven approach in a team environmentMeeting and exceeding Marketing Department goals each monthTracking tours to determine penetration percentage Maintaining knowledge as a reliable Concierge

• Customer service, problem solving, accounting duties, building relationships with consortium members, researchers, and graduate assistants• Coordinating appointments, conferences, and travel for Director and graduate assistants• Responding to phone and e-mail inquiries about grant proposal developments• Administrating and reconciling small grants awarded to researchers • Booking travel and filing expense reports for TXCRDC and Sociology dept.• Reconciling all expenses and reallocating payment card receipts to specific funds • Posting expenses to Liberal Arts books and maintaining legacy filing system• Facilitating completion of required Census Bureau renovations and maintenance• Interpreting and finalizing graduate and international student appointments • Completing and updating inventory of Texas A&M property • Serving as Notary Public, State of Texas

• Scheduling all meetings, conferences, and travel for the Compliance department• Preparing and dictating all new-hire paperwork to incoming representatives with securities licenses• Recording and tracking all information obtained from meetings in Microsoft Excel • Drafting, proofreading and finalizing correspondence to the SEC and FINRA• Completing expense reports for Compliance Officers’ conference and travel reimbursement• Contacting registered representatives to schedule external branch audits • Executing confidential documents to satisfy registration requirements• Replenishing company account with FINRA by completing check requests • Managing all communication necessary to complete state registrations • Booking travel accommodations and non-registered branch audits for the Chief Compliance Officer• Establishing efficient records to ensure the efficiency of locating appropriate materials • Coordinating tasks with the Due Diligence Department to meet deadlines for information requests• Utilizing optimal time management skills and multitasking abilities to enhance department efficiency

• Providing accurate information to incoming calls and internal requests • Managing hospital communication during multiple emergencies• Maintaining client confidentiality and securing sensitive information at all times• Internalizing complex procedures to insure hospital efficiency• Effectively mastering an independent electronic database containing all client and patient information• Fulfilling administrative requests for up to 30 clinicians and other veterinary staff • Proofreading, transcribing, and executing medical records for appointments and emergencies • Developing optimal time management skills during a high volume of emergency calls • Efficiently admitting and discharging clients from the hospital to insure customer satisfaction• Handling and reconciling all legal tender transactions at end of business day• Rotating day and evening shifts to provide office support during holidays and weekends • Employed a minimum of 30 hours per week while full-time student at Texas A&M University