Melissa Dow Email & Phone Number

Philadelphia, Pennsylvania, United States

Philadelphia, Pennsylvania, United States

Responsible for supporting the Authority-wide projects and initiatives of the Office of the Chief of Staff.

Philadelphia, Pennsylvania, United States

Create eLearning and media productions that support the business needs of SEPTAProject manage eLearning efforts through development Develop and maintain eLearning standards for development, design, and mediaUse the ADDIE model to develop eLearning projects

● Led effort to prepare teachers and students for virtual learning during the pandemic● Created a virtual learning framework for teaching online● Evaluated and implemented instructional software to support district curriculum initiatives● Collaborated with stakeholders at all levels including district administrators, building administrators, andteachers to develop instructional technology solutions that support teaching and learning● Provided professional development on instructional technology topics as they relate to improvingclassroom practice in virtual, hybrid, and face-to-face environments● Provided support for the district’s learning management system to administrators, teachers and students.Provided guidance on best practices for use in virtual, hybrid, and face-to-face environments● Developed regular instructional technology communication tools for the district including a newsletter,website and podcast● Developed and implemented innovative professional development initiatives including year longtechnology cohorts and virtual professional development courses

• Developed, implemented, and supported Instructional Technology initiatives• Coached teachers in implementing 21st Century Teaching and learning• Led professional development seminars for teachers on instructional technology topics• Implemented a 1 to 1 technology program for 6-8 grade students• Migrated 1 to 1 initiative from netbooks to iPads• Developed long and short range technology plans• Implemented and maintained Google Apps for Education• Implemented and maintained Moodle learning management system• Developed and taught STEM and information literacy courses to middle school students• Taught technology to Kindergarten through eighth grade students• Led the implementation of Understanding by Design after studying with Grant Wiggins• Maintained technology department budget• Managed day-to-day IT operations

• Taught project based learning and technology integration courses to K-12 teachers and administrators• Coached K-12 teachers and administrators on technology integration• Managed and implemented educational technology grants• Supported Chester County non-public school technology teachers

* designed instruction for proprietary clinical trial software* delivered training on proprietary clinical trial software* assisted project managers with client implementations* performed Q&A performance testing on proprietary clinical trial software

* worked on software development team for clinical trial headcount planning software* developed reports for clinical trial headcount planning software* performed end user testing for clinical trial headcount planning software

* managed team of 20 trainers* created and managed weekly training schedule* served as liaison with sales department

* delivered training on both Microsoft and client propriety software solutions* developed training materials for proprietary software* provided support to end-users on software

Master Of Education - Med, Educational/Instructional Media Design

Master'S Certification, Educational/Instructional Technology

Instructional Technology Specialist (K-12) Certification

Bachelor Of Science (Bs), Elementary Education

Activities and Societies: Alpha Sigma Alpha Kappa Delta Pi* member of Alpha Sigma Alpha sorority. Served as president for one semester *.