HEB Pharmacy App - November 2017 - Present-Skilled in the HEB Pharmacy App which includes refilling prescriptions, checking prescription status’, transferring prescriptions, creating pill reminders, health tools, closest pharmacy, services and savings, support and information, managing additional profiles, and updating account information-Proficient in the use of JIRA and Test Rail to track defects, test creation, and test execution-Familiar with the use of Charles Tool to track performance behaviors for the pharmacy app-Familiar with the use of Source Tree, Xcode, and Android Studio in order to pull new code changes and generate builds with updated features -Expertise in testing edge cases and positive cases on mobile devices for both platforms (iOS and Android)-Expertise in writing and creating test cases based off design screenshots from Zeplin-Skilled in completing acceptance criteria documents based off design flows-Completed detailed test strategy documents for new features-Performed various cycles of manual testing which included smoke testing, System Integration testing, and Regression testing-Consistent interaction with design, development, and management teams-Trained new members of the team in QA processes and in the functions of the application-Discovered, documented, monitored, and retested defects upon completion and by priority, for defects found within the story being tested

MobileTech 2.0 (MT 2.0) Security Application - March 2017 to Present- Skilled in the application Mobile Tech 2.0 (MT2.0) to schedule appointments for jobs, schedule technicians to jobs, take payments, incomplete and complete jobs, create activities and breaks, update customer information, and to process the contracts- Proficient in the use of SQL to data mine customers for use in the Test Cases and was required to join multiple tables using queries that would satisfy the customer requirements during the testing cycle- Familar with the use of Salesforce for new customer creation and new job creation as well as creating contracts for the new jobs- Experienced with the use of Service Power to schedule new activities, change job durations, make jobs late, assign breaks, check the status of the jobs and to assign multiple technicians to a single job- Used Mobile Center and Browserstack in order to test the same requirements on different browsers and devices- Accomplished in requirements gathering along with breaking down the requirements into pieces that are easier to understand- Expertise in creating and writing test cases to ensure that all the information in the requirement documents was covered and would be tested thouroughly- Analyzed current and future stories to accommodate adequate scenarios- Performed various cycles of manual testing which included smoke testing, System Integration testing, Regression testing, and BreakFix Testing

MMB Security Device - June 2014 to March 2017-Skilled in the application MMB (Mastermind) Billing system to include scheduling, payments, cancellations, job and recur billing, updating customer information and outgoing invoicing-Proficient in the use of HP QC (HP Quality Center) to track defects, test creation, and test execution-Familar with the use of Salesforce to create new customers, jobs, and contracts -Experienced with SQL developer along with writing various sequel statements to data mine customers for use in the testing cycles and to satisfy requirements-Accomplished in requirements gathering along with breaking down the requirements into pieces that are easier to understand-Expertise in creating several different scenarios for the given requirements in order to ensure that both positive and negative testing is covered-Expertise in creating and writing test cases to ensure that all the information in the requirement documents was covered and would be tested thouroughly-Performed Demos to the business in order for them to see how the processes are working along with sending information to finance about the results of my testing to make sure G/L (General Ledger) distributions were accurate-Performed various cycles of manual testing which included smoke testing, System Integration testing, and Regression testing-Discovered, documented, monitored, and retested defects upon completion and by priority, for defects found within the story being tested-Completed data transfer testing in order to transfer certain files from 3rd party vendors and banks-Consistent interaction with other teams working with MMB as well as interaction with third party vendors-Assisted with training and knowledge transfer to on-boarding testers, to help setup systems and guide team members on requesting access to all environments as well as user story review and business analysis coverage of any possible conflict with functionality-Worked in 5 different environments

ATSM - June 2013 to June 2014-Proficient and familiar with executing Short Regression and Long Regression Tests for ATSM-Reviewed solution designs created by developers to ensure client's requirements are being met -Familiar with executing looping tests to repeat scenarios within a test case in order to retrieve and generate data-Experienced in writing test cases for the automation of tests and solution designs-Familiar with the use of automated test tools for ATSM such as qtp and webdriver-Worked with interfaces, scenarios, datasets, test cases/groups, reports, and control panel -Capable of finding and retesting defects and then reporting them in a system called JIRA-Experience in writing test cases-Demonstrated oral communication skills by giving a demo of ATSM-Contributed basic teamwork skills by working close with others, dividing up work, providing feedback, and forming a general consensus