Melissa has worked for the University of System Georgia for eight years, where she has developed and enhanced her strengths. Prior to joining the GaTransfer Team, previous roles were Transfer Evaluation Coordinator and Assistant Registrar leading and supervising the Transfer Team within the Office of the Registrar at UWG. Through her dedication in leadership, developing her team’s skills and processes, and implementing strategies to support transfer student success, received the 2018 Best of the West SAEM Division for Values & Strategic Imperative. Previously presented at and worked on projects for NISTS, SACRAO, GACRAO, and NASPA.Education: B.S. in Psychology at Troy University in 2015M.Ed. in Adult & Career Education/Workforce Educ & Development track at VSU in 2020Post Master’s Certificate in Transfer Leadership & Practices at the UNG in 2023Currently enrolled in the Ed.D Curriculum & Leadership/Higher Administration track at CSUMelissa utilizes her strengths, knowledge, and leadership skills while developing her program system analyst skills through the GaTransfer Team. She is passionate about supporting transfer students. Her team is partnered with USG, TCSG, GICA, GSFC, & GaDOE. Assists with maintaining and offering professional development training on the College Credit Transfer and Exam Score Credit online tools. Additionally, she manages social media accounts for the GaTransfer team to reach out and support students, high school counselors, and faculty and staff. Demonstrates exceptional computer knowledge & proficiency, wpm 70. Successfully led, managed, & supervised employees, students, & a team. Strong customer relations & organizational skills. Skilled at running all office equipment & managing office procedures. Enthusiastic, hardworking, & a team player. Trained in billing; inventory; ordering supplies; data entry; Oracle/People Soft/ADP, & approving time; hiring & onboarding new employees; professional development training; data reporting & meeting time-sensitive deadlines; updating, creating, & implementing policies & procedures; handling sensitive & confidential data; leadership skills in managing & supervising a team. Successfully worked in a fast-paced, deadline-driven environment.Top 5 strengths with an emphasis in executing & strategic thinking leadership skills based on "Strengths Finder": Responsibility; Achiever; Strategic; Discipline; Consistency.When not sitting behind a computer, Melissa enjoys spending time with her husband & four kids, reading, working on puzzles, watching football, & gaming with the kids.