Melissa Griffin Email and Phone Number
Graduate of Humber College in Tourism- Travel Services Management. Since 2007, I have explored 40 countries and plan to explore more in the future. Fundamental knowledge in communication, team atmospheres, sales, and customer service with 20 plus years of experience. Ability to refer customers to local, national, and international activities, festivals, attractions, and landmarks within the travel industry. With my service experience being extensive in Hospitality and the knowledge to develop curriculum, I can work within sectors that rely on customer focused roles.
Korner Kitchen
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Customer Service ManagerKorner Kitchen Oct 2022 - PresentWaterloo, Ontario, CanadaCoaching, training, and motivating staff to perform effectively through leadership in addition to policy and procedures. Maintain a high level of service for guests to become loyal consumers and for web base reviews. Take ownership of customer issues and follow problems through to resolution.
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Reservations AgentJonview Canada Apr 2022 - Jun 2022Toronto, Ontario, CanadaManaged German and Italian markets for Canadian travel. Entered reservations for hotel, tours, and excursions into CCRS2 system. -
Bartender/ServerKorner Kitchen Aug 2015 - Apr 2022Kitchener, Canada AreaProvide customization for guests to accentuate their dining experience by using selling techniques to further sales. By having product knowledge of menu, can recommend items for customers' based on personal and health preferences. Recognition from The Record as best breakfast restaurant in Waterloo Region.
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BartenderKorner Kitchen Mar 2021 - Feb 2022Kitchener, Ontario, Canada
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Server850 Degrees Oct 2018 - Nov 2020Providing the highest service for patrons with great knowledge of food and beverage. Through teamwork operations perform efficiently and timely. Acknowledgement of guest satisfaction is proven by having a 4.6 star rating on Google, Trip Advisor, and Yelp.
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Marketing And Inside SalesJonview Canada Mar 2020 - Apr 2020Toronto, Ontario, Canada
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ServerJack'S Family Restaurants Sep 2012 - May 2014Waterloo, OntarioPerformed opening duties ensuring the restaurant ran smoothly throughout the day. Built customer relationships that extended over the years of service. By having great working relationships with colleagues, the assigned obligations would be completed.
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Bartender/ServerCharcoal Group Of Restaurants Sep 2006 - Sep 2012Kitchener, Canada AreaExtensive knowledge of beer, wine and spirits with creative control to concoct cocktails, guest would be pleased with various drinks provided. Provided high level of service provided to ensure guest satisfaction. Set up of restaurant according to daily guest count.
Melissa Griffin Skills
Melissa Griffin Education Details
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4.0 -
3.85 Gpa
Frequently Asked Questions about Melissa Griffin
What company does Melissa Griffin work for?
Melissa Griffin works for Korner Kitchen
What is Melissa Griffin's role at the current company?
Melissa Griffin's current role is Travel and Tourism graduate with over 20 years in the Hospitality industry, building relationships with people..
What schools did Melissa Griffin attend?
Melissa Griffin attended Humber College, Conestoga College.
What skills is Melissa Griffin known for?
Melissa Griffin has skills like Leadership, Microsoft Powerpoint, Social Media, Nature Photography, Research, Outdoor Adventures, Leadership Development, Hiking, Customer Service, Adventure Travel, Hospitality Industry, Engaging People.
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