Managed the relationship between multiple business units and the technology area. Represented new business needs, requests, and issues that require IT resources to the overall continental organization, prioritizing these initiatives against hundreds of others competing for the same resources. Developed cost and benefit projections along with the narrative justification of new project requests. Led large initiatives through the project life cycle, including gathering business requirements, risks, and success criteria through the signoff of implementation. Served as a liaison between the business areas, financial organization, and IT organization.

Financial and management responsibilities, including project analysis, global cost comparisons, variance explanations, and management of cost reduction initiatives. Support executive leadership in financially sound decision making and project selection. Understand and highlight opportunities for improvement in the underlying cost structure. Personnel development and coaching responsibilities for a team of direct reports.

Evaluate scenarios for all major IT initiatives to ensure all costs, benefits, and risks are thoroughly considered and recommend approaches that will maximize investments. Responsible for the financial management of the enterprise outsourcing contract, including savings calculations and issue resolution. Financial and management responsibilities, including project analysis, global cost comparisons, variance explanations, and management of cost reduction initiatives. Responsible for the administration of the time reporting and service request approval administration systems. Manage the Capital Expenditure Request approval process. Personnel development and coaching responsibilities for a team of direct reports.

Developed the Request for Proposal (RFP) used to solicit vendor response and evaluated six competing suppliers, including comparison of the solution and financial proposals. Negotiated a multi-year, $400 million outsourcing agreement with a Tier 1 outsourcing provider. Developed a knowledge transfer plan and managed the move of support for two distinct application portfolios to an offshore, third-party provider. Performed risk assessments and issue management throughout the transition. Led the development of application life cycle processes to be used by both the supplier and the client to ensure that there was no disruption in service during transition and transformation.