Full ownership of clinic sales, operations, and P&L. During my time, I achieved a 48% increase in customer satisfaction, tripling of in clinic sales, reintroduced and maintained vendor relationships via individualized trainings for the STL market. Managing a team of five medical professionals and three front desk coordinators and a $3.2M annual business in Sunset Hills alone.Aided with onboarding, training, and continuing education of Clinic Managers in the Saint Louis market. Piloted the first wave of Clinic Managers for the company in August of 2023 via providing real-time feedback to the on-boarding process, company policies concerning pain-points from the consumer, and operational deficiencies via the front-line team.

High-performing consultative sales leader generating $1.5 million per year in personal revenue that meets and exceeds company metrics through building rapport with the client and creating a personalized package to meet their needs. Delivering white glove customer service. Running sales for the top clinic in the company that averages $3 million per year. Utilizing a high amount of empathy to build trust and a relationship with the client.Coaching and mentoring other sales counterparts with a One Team to ensure a seamless and sales process. Collaborating with medical professionals and staff to set the tone for the day and address any needs that may arise throughout the day. Running sales meetings and masterclasses for anyone who requests additional training. Even though I am not management, I enjoy building others up and giving them the confidence they need to do their job well. Participating in multiple pilots to provide detailed feedback and help the company gain insights on potential business incentives. Using Salesforce to maintain detailed client records, provide accurate quotes, collect and maintain payment methods, generate contracts, and communicate to all clients to ensure all business is running smoothly. Provide value and educate the client on the services of Ideal Image.

As part of the remote selling duties of my current job as Counter Manger for Advanced Hair and Skincare, I also run a successful Instagram account. Through this account, I have been able to make new connections, reach a larger audience, and influence through brand education and knowledge.Sales have increased by 40%, outreach has tripled, and product knowledge has drastically increased. Posts include edited pictures, videos, reels, and IGTV series. Promotions through Instagram have proven successful with an average ROI of 15:1.While the start-up on this platform was with guidance from Nordstrom, most of my content has been self-taught and guided. I constantly research successful campaigns and keep topics on-trend. Everything that as been accomplished has been through my phone exclusively and I will be looking at other equipment and technology in the future to further my endeavors.

Run all store operations and consistently exceed sales goals. Responsible for a small team of sales associates including hiring, training, and mentoring. Increased sales by 40% in the first two months of employment. Earned Most Improved Store in the district in the first month of employment.

Assist Store Manager in the operations and sales of the Hattiesburg store. As an associate, I aided in building and stocking the store for its grand opening. Promoted to temporary holiday key holder one month after hire (Nov. 2016). Promoted to permanent, fourth key holder Jan. 2017. Promoted to third key holder August 2017. Consistently met sales goals since opening with our first quarter going $8,000 over goal. Consistently selling $20,000+ worth of clothing, accessories, and shoes each month working 25+ hours per week.

Worked with the horn studio via lessons, rehearsal instruction, and masterclasses. Acted as liaison for all guest artists and was one of the first points of contact for potential students. Worked with the Associate Professor of Horn for all related activities including Horns of Hattiesburg and the annual USM Horn Day.

Primarily worked with the university bands. Administrative duties included email, phone, copies, correspondence to vendors, donors, and potential students, etc. Involved in the rehearsal and stage management for the marching salukis, SUIC Wind Ensmeble, and SIUC Concert Band.